IT Service Delivery Manager
- Hiring Organisation
- vertex-it-solutions
- Location
- Cleator Moor, Cumbria, England, United Kingdom
- Employment Type
- Full-Time
- Salary
- £65,000 per annum
Proactively monitor ticket dashboards to identify potential SLA breaches and communicate risks to relevant stakeholders. Maintain regular communication with local and remote teams through Microsoft Teams and other collaboration tools, ensuring concerns are addressed and escalated where appropriate. Provide management cover for the Team Lead during periods of absence ...