Digital Support Apprentice
- Hiring Organisation
- QA
- Location
- Kilbowie, Clydebank, Dunbartonshire, Scotland, United Kingdom
- Employment Type
- Full-Time
- Salary
- £16,000 per annum
doing? First responder to incoming calls and enquiries from visitors and clients and acting as first response for the office email ticketing system on Microsoft Outlook. This will involve triaging phone calls and ticketed emails to the relevant team member Become a “superuser” on BrightManager – accounts and booking software … ensure smooth cash flow Maintain and organising the digital filing system on their internal bespoke filing system. Inputting and updating client information on Microsoft Excel to ensure all information is up to date before uploading to the internal digital filing system – ensuring accuracy and that information is held ...