1 of 1 Microsoft Jobs in Evesham

/desktop environment. Its created this additional role thats circa 70% 2 nd line support and 30% projects as it expands IT Support into its European offices. Technically, its Microsoft Windows Server, Active Directory, Group Policy, Exchange Online, Microsoft 365, Azure, networking (DNS, DHCP, VPN, firewalls), endpoint management tools (e.g., Intune, SCCM) in and ITIL environment. Youll provide … nd line support and maintain the infrastructure environment of issues across servers, networks, cloud platforms (Microsoft 365, Azure), and end-user devices, address severe issues/outages while communicating progress to business leaders, deploy new software, and significantly improve documentation. Youll enjoy investigating, troubleshooting and resolving problems. You can help shape the IT landscape for our client too. There … migrations and deployments. ABOUT YOU To be considered you need experience of: 2 nd line or Senior IT Support Engineer with Windows Server, Active Directory, Group Policy, Exchange Online, Microsoft 365, and Azure. ITIL - Delivering IT services/support to ITIL best practices with SLAs and KPIs Change management processes for infrastructure changes Investigating, troubleshooting and problem-solving of More ❯