various method which are normally IT driven. Therefore, we will provide you with access to the following additional courses to ensure you are suitably employable as a data analyst. Microsoft excel - to expert level. Learn SQL - the programming language used for extracting data from more complex databases. Learn Python 3 - Python 3 is a simple to use programming language More ❯
are seeking a talented and proactive Workplace Technology Engineer to join their Service Delivery Technology team. This permanent role plays a crucial part in empowering users with the latest Microsoft 365 tools and ensuring a modern, efficient workplace environment. What You Will Do Act as a subject matter expert for Microsoft 365 applications such as Teams, SharePoint, OneDrive … the Power Platform. Provide comprehensive guidance, training, and ongoing support to end users. Develop user documentation, quick reference guides, and training materials to enhance productivity and collaboration. Monitor the Microsoft 365 roadmap to identify changes and their implications. Collaborate with Infrastructure and Service Desk teams to resolve escalated issues and ensure smooth rollouts of new tools. Identify opportunities for … continuous improvement and enhance the digital workplace experience. About You The ideal candidate will have: A minimum of 3 years of experience in a similar role supporting Microsoft 365 in a corporate setting. Strong knowledge of Microsoft 365 administration and end-user functionalities. Experience with Power Automate, Power Apps, and SharePoint Online customization is a bonus. Excellent communication More ❯
Livingston, West Lothian, Scotland, United Kingdom
Simply Solutions (Europe) Ltd
You will see through all issues from initial log through to final resolution, ensuring excellent customer service each time. You will have excellent spelling and grammar, good knowledge of Microsoft platforms and software and take real pride in your work and enjoy going the extra mile. This is a fast paced and busy Help Desk role which is why … facilities or commercial FM helpdesk role is essential Previous Help Desk and Administration experience preferred Excellent communication skills both written and verbal Customer service experience Good working knowledge of Microsoft office and Microsoft Teams Ability to work on own initiative and as a part of a team Interested More ❯
Livingston, West Lothian, Scotland, United Kingdom
QA
You will see through all issues from initial log through to final resolution, ensuring excellent customer service each time. You will have excellent spelling and grammar, good knowledge of Microsoft platforms and take real pride in your work and enjoy going the extra mile. The company offers great opportunities for hard workers that are keen to build their career … logged correctly in line with each client's contract on our client’s management system on our bespoke FM Platform. Assist with producing engineer/sub-contractor quotations via Microsoft 365. First point of contact for incoming telephone calls. Accurately process enquiries via our FRESHDESK internal ticketing system, resolving concerns and triage concerns to management when necessary. Become a … Microsoft 365 superuser for the business, supporting with queries from subcontractors and internal teams. Liaise with contractors, client representatives, and the full team including engineers through Microsoft 365 platforms and our internal client CRM system. Ensure Contractors are aware of outstanding issues and are dealing with them in a timely manner via phone and email correspondence. Appropriately escalate More ❯