2 of 2 Microsoft Jobs in North Lanarkshire

driven. Therefore, we will provide you with access to the following additional courses to ensure you are suitably employable as a data analyst. Microsoft excel - to expert level. Learn SQL - the programming language used for extracting data from more complex databases. Learn Python 3 - Python 3 is a simple ...

include: • Providing first line helpdesk support via phone, email, MS Teams and ticketing systems • Diagnosing and resolving hardware, software and basic network issues • Supporting Microsoft 365 and cloud based systems • Managing user accounts, permissions and devices • Escalating more complex issues where required • Accurately documenting issues and resolutions You will … someone looking to grow within IT support. About You • Foundational experience within an IT helpdesk or first line support role • Good working knowledge of Microsoft 365 • Understanding of Windows environments and basic networking • Strong communication skills and a customer focused mindset This search is being managed exclusively by Connected ...