IT Support & AI/Automation Analyst
- Hiring Organisation
- Mondottica Group
- Location
- Nottingham, England, United Kingdom
first point of contact for IT issues. Log, triage, and resolve incidents within SLA. Diagnose basic hardware, software, and access issues. Support Microsoft 365 tools including Teams and Outlook. 2nd Line Support Troubleshoot escalated complex issues. Administer AD/Entra ID accounts and permissions. Support servers, networking, and enterprise ...