4 of 4 Microsoft Jobs in Solihull

Practitioner. PRINCE2 Practitioner. MSP (Managing Successful Programmes). AgilePM or Scrum qualifications. Change Management certification. Experience working within technology transformation programmes. Experience with Microsoft Project, Azure DevOps, Planner or similar portfolio management tools. Experience using Power BI or portfolio reporting tools. ...

experience in a customer-facing service management role Background in IT, Managed Services, or Telecoms industry Experience managing multiple customers/accounts Proficient in Microsoft Office applications Experience working with P&L and understanding commercial impacts Familiarity with ServiceNow or similar ITSM platforms Strong Negotiation and Influencing Skills Exceptional ...

Collaborate with developers, business analysts, and product owners to understand requirements and acceptance criteria Participate in Agile ceremonies (stand-ups, sprint planning, retrospectives) via Microsoft Teams Use Microsoft Office 365 to document test plans, reports, and communicate findings with stakeholders Support regression, integration, performance, and user acceptance testing ...

taking ownership. Essential Experience Proven background in a Senior/3rd Line Support role (ideally within an MSP) Windows desktop and server environments Microsoft 365 (Exchange Online, Intune, Entra ID/Azure AD) Active Directory, Group Policy, and core infrastructure services Networking fundamentals (TCP/IP, DNS, DHCP, VLANs … VPNs) Firewalls, switches, and general networking devices Virtualisation (VMware, Hyper-V, or similar) Microsoft Azure, including Azure Virtual Desktop (AVD/WVD) Citrix environments Desirable Exposure to security tools or security-focused troubleshooting Scripting, automation, or Infrastructure as Code experience Experience mentoring or supporting junior engineers What ...