1 to 25 of 563 Microsoft Jobs in the West Midlands

Senior Technical Support Analyst (Microsoft 365 Specialist) - 5408 Job Type Permanent Location Taunton, Hammersmith or Birmingham Our client is seeking a Senior Service Desk Analyst for a well-established MSP and to be based in either their Taunton, Summerset office or their Hammersmith, London office or their Birmingham office, with 2 days remote working. Key Responsibilities: • Provide 3rd line … technical support to clients, specialising in Microsoft 365 (Exchange Online, SharePoint & Teams, etc.) • Manage and resolve complex issues related to desktop environments, including hardware and software configurations. • Support network infrastructure, including routers, firewalls, switches and VPN setups. • Troubleshoot and resolve escalated tickets from the 2nd line support team. • Perform system administration tasks, including Active Directory, Azure AD and other … cloud-based platforms. • Plan, implement, and manage migration projects, particularly around Microsoft 365 and other cloud solutions. • Monitor system performance and ensure high availability for business-critical services. • Liaise with external vendors and service providers to resolve issues when required. • Provide mentorship and guidance to junior support staff. • Microsoft 365 - advanced knowledge of Exchange Online, SharePoint, Teams and More ❯

IT Systems & Network Engineer - Onsite - Tamworth - £55,000 - £60,000 Microsoft Windows Server, Active Directory, Intune, Defender MS Azure, Exchange Online/O365, Dell/EMC SAN We seek a skilled Network Systems Engineer with significant experience in virtualisation. Microsoft Windows Server, Active Directory, MS Azure, Exchange Online/O365 configuration & troubleshooting. Having working experience with Dell/… will be critical in this role, as will your ability to work with complex solutions and coordinate activities with other technical personnel as appropriate. Key Responsibilities: Configure and manage Microsoft Windows domain and Hyper-V virtualization environments. Develop and maintain Standard Operating Procedures for Windows virtualisation environment, Active Directory, and Windows Server administration. Diagnose and troubleshoot problems with the … virtualisation environment, including Microsoft and Linux operating systems. Evaluate products and upgrades for appropriateness, oversee and implement system upgrade strategies. Maintain Dell server environment across multiple locations. Provide 3rd Level support to Helpdesk engineers. Lead the design, implementation, and maintenance of complex solutions, coordinating activities with other technical personnel as appropriate. Develop and analyse highly complex system standards, thresholds More ❯

We seek a skilled Network Systems Engineer with significant experience in virtualisation. Microsoft Windows Server, Active Directory, MS Azure, Exchange Online/O365 configuration & troubleshooting. Having working experience with Dell/EMC SANs, SonicWall and networks monitoring and configuration. In this role, you will be responsible for our network's day-to-day administration, support, and troubleshooting in a … will be critical in this role, as will your ability to work with complex solutions and coordinate activities with other technical personnel as appropriate. Main Duties: • Configure and manage Microsoft Windows domain and Hyper-V virtualization environments. • Develop and maintain Standard Operating Procedures for Windows virtualisation environment, Active Directory, and Windows Server administration. • Diagnose and troubleshoot problems with the … virtualisation environment, including Microsoft and Linux operating systems. • Evaluate products and upgrades for appropriateness, oversee and implement system upgrade strategies. • Maintain Dell server environment across multiple locations. • Provide 3rd Level support to Helpdesk engineers. • Lead the design, implementation, and maintenance of complex solutions, coordinating activities with other technical personnel as appropriate. • Develop and analyse highly complex system standards, thresholds More ❯

maintenance of the Disaster Recovery (DR) solution for the business with regards to computer infrastructure, hardware, and software. Technologies Windows Server – 2019,2022, Hyper V Manager, Failover Cluster Manager Microsoft Azure/Office 365/Intune/MS Teams, Backup & Replication (Veeam) SQL Server, Vulnerability scanning (Nessus) Essential Skills Microsoft Multifactor Authentication, Demonstrable skills in both on-prem … individual An effective communicator & listener Ability to collaborate and adapt successfully Self-confident, demonstrating a proactive attitude & approach Essential for the Role A degree level education and/or Microsoft or other relevant certifications Azure & Office 365 certifications Desirable for the Role ISO 27001 Knowledge/Awareness Experienced with SIEM API usage Scripting – PowerShell, Python etc. Microsoft Volume More ❯

expectations. Collaborate with the Service Desk Manager to improve internal processes, documentation, and service delivery. Lead by example in client communication, documentation, and technical troubleshooting. Support project delivery across Microsoft 365, Azure, networking, backup, and virtualization platforms. Senior IT Support Engineer - Key Requirements: Extensive experience in a 3rd Line Support role within a Managed Service Provider (MSP) environment. Strong … knowledge of Microsoft technologies including Windows Server, Office 365, Azure, Active Directory, and Exchange. Advanced networking knowledge including DNS, DHCP, VLANs, VPNs, firewalls, and routing. Proven experience with virtualization (Hyper-V/VMware), backup & DR solutions, and security best practices. Demonstrated leadership or supervisory experience with junior technical staff. Excellent problem-solving, analytical, and communication skills. Strong organisational abilities More ❯

CET is seeking an experienced Senior Technical Engineer with a strong focus on Microsoft Azure cloud to join our Technology team and take a lead role in supporting and improving CET's internal systems and cloud infrastructure. This is a hands-on, technically demanding role, providing expert 3rd line support and driving the optimisation of our Microsoft … organisation. Role and Responsibilities Provide 3rd line technical support for all internal systems and services, resolving complex issues escalated by the Service Desk. Administer and optimise services within the Microsoft 365 stack Act as a key escalation point for high-impact incidents, ensuring timely resolution and root cause analysis. Monitor system and service performance, proactively identifying and resolving issues … with the IT & Security Manager. Provide Training to 1st and 2nd line support staff to improve service quality Essential Skills Proven 3rd Line Support Experience with strong focus on Microsoft 365 stack Strong knowledge of managing Azure AD, conditional access, virtual networks, MFA, SSO, Identity management and subscription governance. In-depth experience administering Exchange Online, SharePoint, Teams, Intune and More ❯

and Office 365. Knowledge of network protocols, VPNs, LANs, DNS and Firewalls. Proficient in using Veeam and Acronis for backup and recovery solutions. Skilled in managing Active Directory and Microsoft Exchange environments. Experience with on-premises to cloud migrations. Knowledgeable in deploying and maintaining various anti-virus solutions. Familiar with configuring and troubleshooting DrayTek firewalls and modems. Hands-on More ❯

offers the opportunity to transition from traditional IT solutions to advanced cloud and security technologies. The successful candidate will have an excellent base of experience and knowledge with traditional Microsoft technologies such as Windows Server, Active Directory, Group Policy and Microsoft 365.The successful candidate will then work with the latest Microsoft services, developing expertise in areas such … as: Azure Cloud & Virtual Desktops Microsoft Sentinel Microsoft Defender for Cloud Privileged Identity Management Microsoft Defender for Endpoint This position involves operating in a fast-paced MSP environment to ensure the availability, performance, and security of customers’ cloud workloads. Key Responsibilities: Provide high-quality support for incidents and service requests raised through our Service Desk, working with … technologies such as Active Directory, Azure Active Directory, Group Policy, Exchange Online, Windows Server, and Remote Desktop Services. Respond to monitoring alerts for Microsoft Azure IaaS/PaaS/SaaS services, network connectivity, and Microsoft 365 services to proactively address potential issues. Investigate and resolve security alerts for Microsoft 365 users and Azure workloads, addressing concerns like More ❯

support tickets using the internal ITSM/ticketing system . Escalate unresolved issues to 2nd/3rd line support teams as needed. Assist with user account management (Active Directory, Microsoft 365). Support device setup , configuration, and deployment (laptops, desktops, mobile devices). Maintain accurate documentation of issues, fixes, and procedures. Deliver excellent customer service and communicate technical information … clearly to non-technical users. Requirements Previous experience in a 1st line IT support or helpdesk role (minimum 1 year preferred). Strong knowledge of Windows 10/11 , Microsoft Office 365 , and basic networking . Familiarity with Active Directory , Exchange , and remote support tools (e.g., TeamViewer, AnyDesk). Excellent problem-solving skills and attention to detail. Strong communication … independently and manage multiple tasks effectively. A proactive attitude and willingness to learn and grow within the role. Desirable (Not Essential) Experience with ITIL-based environments . Exposure to Microsoft Intune , Azure AD , or ticketing systems like Freshdesk or ServiceNow. Relevant IT certifications (e.g., CompTIA A+, Microsoft Fundamentals). What's in It for You? Competitive salary of More ❯

Supporting cloud migrations, system upgrades and network refreshes Helping define technical best practice and shaping long-term IT strategies for customers Skills & Experience – Ideally you’ll have experience with: Microsoft 365 – including Exchange Online, SharePoint, Teams & Intune Windows Server (2012 – 2022) – AD, Group Policy, DNS/DHCP Azure – including migration, identity (AAD), storage, and virtual machines Hyper-V and … delivering solutions on-site What’s on offer: £40,000 – £45,000 depending on experience Clear route to more senior technical or architectural roles Investment in training and certifications (Microsoft, Azure, etc.) Close-knit, down-to-earth team environment with real autonomy On-site role based in Hereford, with local travel to customer sites Benefits package including pension, holidays More ❯

in line with the scope, responsibility, and grade of the role as required Knowledge Degree-level qualification or equivalent professional certification (e.g., ITIL, TOGAF, COBIT, PRINCE2). Proficiency with Microsoft Power Platform, especially Power Automate. Experience with Intelligent Automation tools such as CoPilot or Blue Prism. Skilled in developing Power Apps (Canvas Apps, Model-Driven Apps, Portals) and working … with Microsoft Dataverse. Hands-on experience with Azure DevOps in agile delivery environments. Background in .NET development (C#, .NET, Entity Framework, SQL Server). Familiarity with cloud services including Azure and AWS. Experience Skilled in multiple programming languages including .NET, ASP, C#, VB, C++, etc. Solid understanding of software development methodologies such as Agile, Lean, or UML. Proficient in More ❯

Must be able to obtain SC Clearance or already hold SC clearance. Must have a good understanding on Incident Response approaches Must have knowledge and hands-on knowledge of Microsoft Sentinel (or any SIEM tool). Strong verbal and written English communication. Strong interpersonal and presentation skills. Strong analytical skills Must have good understanding on network traffic flows and … working in a SOC/NOC environment. Preferably holds Cyber Security Certification e.g. ISC2 CISSP, GIAC, SC-200, Certified SOC Analyst Experience with Cloud platforms (AWS and/or Microsoft Azure) Excellent knowledge of Microsoft Office products, especially Excel and Word Reports to Security Director - NTT DATA UK Security Practice Client Delivery Director - NTT DATA UK Managed Service More ❯

best practice Understanding of NHS contracting, commissioning and regulatory requirements/processes Database design and management, statistical analysis, data modelling and interrogation Extensive skillset in business intelligence software including Microsoft Power BI Experience of providing business intelligence, reports and dashboards Excellent communications skills, written and verbal Ability to understand and interpret customer requirements and deliver the correct level of More ❯

Developer - Solihull - 6 Month Contract As a Dynamics 365 Developer (primarily Customer Service, Marketing and Sales), you will play a crucial role in designing, developing, and implementing solutions using Microsoft Dynamics 365. You will work closely with stakeholders to understand business requirements and translate them into technical solutions that enhance our business processes. Your expertise will be pivotal in … requirement to hold or to be able to obtain Security Check (SC) clearance and maintain this. Desirable Skills Experience with omnichannel for customer service Experience with configuring and maintaining Microsoft Field Service & IoT Experience with migrating extensive datasets from multiple locations into Dataverse How to Apply: Ready to take the next step in your career? Send us your resume More ❯

role in the UK. About the Role As the IT Support Administrator, you'll take a hands-on role in managing and supporting their cloud-based infrastructure, focusing on Microsoft 365, Entra ID, Intune, Samsung Knox, and Cambium network solutions. Your mission: to keep systems, devices, and networks running smoothly so their teams can thrive. You'll collaborate closely … with the Head of IT to improve IT processes, enhance security, and drive continuous improvements across the technology environment. What You'll Be Doing: · Microsoft 365 (Cloud) Administration Manage and optimise Office 365, Teams, OneDrive, SharePoint, user access, licensing, and security policies. · Identity Management via Entra ID (formerly Azure AD) Configure MFA, conditional access, and manage user lifecycles to … and monitor performance. · IT Support & Helpdesk Oversight Provide responsive issue resolution across cloud services, hardware, and connectivity; manage helpdesk tickets and user satisfaction. · User Training & Documentation Train employees on Microsoft 365 tools, device security, and best practices. Maintain clear IT documentation and procedures. · Hardware Deployment & Vendor Liaison Manage device rollouts and liaise with third-party suppliers for hardware/ More ❯

with ID: 994 Job Summary Infrastructure Architect/Permanent/Worcestershire Country: United Kingdom Location: Malvern Sector: Architect Job Type: Permanent Technologies: infrastructure architecture Cyber Security Windows Servers 2012 Microsoft Active Directory LAN WAN office365 VPN Security Cleared Infrastructure Architect/Permanent/Worcestershire Infrastructure Architect/Permanent/Worcestershire Posted Friday, 07 September 2018 Endeavour Recruitment has an … day fault finding and other activities. Skills and Experience: The following skills and required, although training can be given to the right candidate: • Windows Server 2012 and later, with Microsoft Active Directory. • Local, remote and cloud backup solutions. • LAN and WAN technologies, including routing, and firewall specification, procurement and configuration. • Configuration and support of Windows PCs. • Configuration and support … of IASME Cyber Essentials. • Evaluation of candidate hardware/software solutions in a formal manner, involving requirements definition, evaluation, and presentation of recommendations. • Cloud technology including AWS and Azure. • Microsoft SharePoint and Dynamics CRM. • Docker or other lightweight containers. • Scripting languages such as PowerShell, Shell Scripts. If you believe you are the right candidate for this role then please More ❯

you'll play a key part in supporting an internal IT environment, delivering high-quality technical support, driving IT improvements, and leading small projects. Working within a cloud-first, Microsoft 365-based infrastructure , you'll help ensure the systems are secure, reliable, and user-friendly. This is a great opportunity for someone who thrives on problem-solving, takes pride … Collaborate with other teams to improve the IT experience for all What You'll Bring Proven experience in a first/second-line IT support role Strong knowledge of Microsoft 365 (Teams, SharePoint, Exchange Online, Intune) Proficiency with Windows 10/11 , networking basics (TCP/IP, DNS, DHCP) Experience with Entra ID (Azure Active Directory) account management Solid … and ownership of tasks and small projects Bonus Points For Experience in supporting remote or hybrid work environments Familiarity with scripting tools like PowerShell Certifications such as CompTIA A+ , Microsoft Fundamentals , or similar If you are interested and looking or your next role, please apply with a copy of your CV, or email More ❯

other MS tools to support the Service Desk. Occasional travel to the Burton head office for meetings is expected. Key skills and responsibilities, Extensive experience working with and supporting Microsoft technologies, software, and operating systems, including D365, O365, Active Directory, Exchange, Windows 10/11, Server 2016+, Azure, Intune, BitLocker, and the Power Platform. In-depth expertise in PC … devices within enterprise environments. Jamf Pro Familiar with the ITIL framework and incident/problem management processes. Experienced in supporting hybrid work environments, including remote troubleshooting via tools like Microsoft Endpoint Manager or TeamViewer. Knowledgeable about device lifecycle management, including imaging, deployment, and asset tracking. Exposure to mobile device management (MDM) and BYOD policy implementation. ITIL certification or working … knowledge of ITIL best practices. Certifications: MS-101 - Microsoft 365 Mobility and Security; AZ-900 Interested?! Send your up-to-date CV to Dean Sadler-Parkes at Crimson for review. Not interested?! Do you know anyone that might be? Refer a friend for this role to earn £250 worth of vouchers. More ❯

you'll play a key part in supporting an internal IT environment, delivering high-quality technical support, driving IT improvements, and leading small projects. Working within a cloud-first, Microsoft 365-based infrastructure , you'll help ensure the systems are secure, reliable, and user-friendly. This is a great opportunity for someone who thrives on problem-solving, takes pride … Collaborate with other teams to improve the IT experience for all What You'll Bring Proven experience in a first/second-line IT support role Strong knowledge of Microsoft 365 (Teams, SharePoint, Exchange Online, Intune) Proficiency with Windows 10/11 , networking basics (TCP/IP, DNS, DHCP) Experience with Entra ID (Azure Active Directory) account management Solid … and ownership of tasks and small projects Bonus Points For Experience in supporting remote or hybrid work environments Familiarity with scripting tools like PowerShell Certifications such as CompTIA A+ , Microsoft Fundamentals , or similar If you are interested and looking or your next role, please apply with a copy of your CV, or email (url removed More ❯

ll be doing: Providing high-quality, on-site IT support to a diverse client base Installing, configuring, and maintaining desktops, laptops, printers, servers, and networking hardware Supporting and maintaining Microsoft 365 and other cloud-based environments Troubleshooting LAN/WAN, router, switch, and firewall issues Performing regular maintenance, patching, and infrastructure upgrades Keeping accurate technical documentation of client systems … in an IT Field Engineer or 2nd Line/Desktop Support role Strong knowledge of: Windows 10/11, Windows Server (2016–2022) Active Directory, DNS, DHCP, Group Policy Microsoft 365 admin centre, Exchange Online, Intune Networking fundamentals (TCP/IP, VLANs, switches, routers, firewalls) Confident in hardware troubleshooting across devices and peripherals Excellent customer service and time management … skills Full UK driving licence and willingness to travel daily to client sites Nice to have (but not essential): Certifications such as CompTIA, Microsoft, or VMware Experience with virtualisation (Hyper-V or VMware) Familiarity with backup tools (e.g., Veeam, Barracuda) Previous use of RMM tools (ConnectWise, ITBoost) Knowledge of Microsoft Azure and Azure AD What’s in it More ❯

and processes within D365 meet internal controls and SOX compliance requirements. What You'll Do: Analyse business needs and assist in the design and implementation of ERP solutions using Microsoft Dynamics 365, Navision and related platforms. Collaborate with business users and global Technology team to identify, document, test, and implement ERP system enhancements. Provide hands-on support for ERP … Bachelor's degree in computer science, Information Systems, Business Administration, or a related field. 3-5 years of experience in ERP system support or business systems analysis. Experience of Microsoft Dynamics 365 (D365) Finance and Operations, Business Central (F&O), or comparative ERP systems. ( Certification in Dynamics 365 or a related ERP system is desirable). Experience with data … in an ERP environment. Excellent communication and collaboration skills with internal and external stakeholders, with the ability to present ideas effectively to technical and non-technical audiences. Exposure to Microsoft Power Platform (Power BI, PowerApps, Flow). Familiarity with project implementation methodologies and tools (e.g., LCS, DevOps). Familiarity with ITIL framework or working in ITSM environments (e.g., FreshService More ❯

verbal and written English communication skills. Excellent interpersonal and presentation skills. Strong analytical skills. Expertise in TCP/IP network traffic and event log analysis. Hands-on experience with Microsoft Sentinel or similar SIEM tools. Administrative skills across multiple operating systems (Windows, OS X, Linux). Proficiency in shell scripting, creating Snort rules, or other log-searching query languages. … in IT security, preferably in a SOC/NOC environment. Cyber Security Certifications such as ISC2 CC or EPQ are preferred. Experience with Cloud platforms (AWS and/or Microsoft Azure). Proficiency in Microsoft Office, especially Excel and Word. Reports to: Security Director - NTT DATA UK Security Practice Client Delivery Director - NTT DATA UK Managed Services Who More ❯

Strong interpersonal and presentation skills. Strong analytical skills Must have expertise on TCP/IP network traffic and event log analysis. Must have knowledge and hands-on experience of Microsoft Sentinel (or any SIEM tool). Must have administrative skills in several operating systems, such as Windows, OS X, and Linux Must be proficient in basic shell scripting, creating … the IT security industry, preferably working in a SOC/NOC environment. Preferably holds Cyber Security Certification e.g. ISC2 CC, EPQ Experience with Cloud platforms (AWS and/or Microsoft Azure) Excellent knowledge of Microsoft Office products, especially Excel and Word Reports to Security Director - NTT DATA UK Security Practice Client Delivery Director - NTT DATA UK Managed Services More ❯

Developer - Solihull - 6 Month Contract As a Dynamics 365 Developer (primarily Customer Service, Marketing and Sales), you will play a crucial role in designing, developing, and implementing solutions using Microsoft Dynamics 365. You will work closely with stakeholders to understand business requirements and translate them into technical solutions that enhance our business processes. Your expertise will be pivotal in … requirement to hold or to be able to obtain Security Check (SC) clearance and maintain this. Desirable Skills Experience with omnichannel for customer service Experience with configuring and maintaining Microsoft Field Service & IoT Experience with migrating extensive datasets from multiple locations into Dataverse How to Apply: Ready to take the next step in your career? Send us your resume More ❯

Developer - Solihull - 6 Month Contract As a Dynamics 365 Developer (primarily Customer Service, Marketing and Sales), you will play a crucial role in designing, developing, and implementing solutions using Microsoft Dynamics 365. You will work closely with stakeholders to understand business requirements and translate them into technical solutions that enhance our business processes. Your expertise will be pivotal in … requirement to hold or to be able to obtain Security Check (SC) clearance and maintain this. Desirable Skills Experience with omnichannel for customer service Experience with configuring and maintaining Microsoft Field Service & IoT Experience with migrating extensive datasets from multiple locations into Dataverse How to Apply: Ready to take the next step in your career? Send us your resume More ❯