1 to 25 of 557 Microsoft Jobs in the West Midlands

will be doing - Own and resolve escalated incidents from the First Line Support team in line with agreed SLAs. - Troubleshoot hardware, software, networking, identity, Microsoft 365 and cloud-service issues. - Carry out root-cause analysis for recurring problems and implement practical, lasting fixes. - Provide clear, professional updates to customers … deliver an excellent support experience. - Support Windows endpoints and servers, Active Directory, Microsoft Entra ID, Microsoft 365, networking equipment and security services. - Complete installations, upgrades, maintenance and project work across customer environments. - Maintain accurate ticket notes, technical documentation and knowledge-base articles. - Proactively monitor customer systems, identify risks ...

telephone, remote support and diagnostic tools. Troubleshoot and resolve complex issues across Linux and Tripos environments. Diagnose, troubleshoot and resolve issues across supported Microsoft Windows Server environments Proactively monitor and manage customer environments using remote monitoring and management (RMM) tools, identifying and resolving issues with minimal disruption to users. … Create and manage user accounts and access permissions using Microsoft Active Directory and Microsoft Entra ID. Administer Active Directory and Microsoft Entra ID environments for contracted customers, including user, group and access management. Manage and monitor backup solutions for contracted customers, including investigating and resolving backup failures ...

dependant on experience This is an exciting opportunity for a highly skilled IT professional who enjoys solving complex technical challenges, working with the latest Microsoft technologies, and delivering exceptional service to a diverse customer base. You will act as a senior technical escalation point within the support team, working … play a key role in maintaining and improving customers' IT environments. You will be responsible for diagnosing and resolving complex technical issues across Microsoft 365, cloud platforms, networking, cybersecurity, and infrastructure technologies, while supporting the continued development of support services. Where you'll Make an Impact Support and maintain ...

looking for an experienced, customer-focused Technical Presales Consultant to help customers transform how they work through Microsoft Modern Work, Microsoft 365 Copilot, Copilot Studio, agentic AI and the wider Microsoft ecosystem. You'll act as a trusted adviser, working with customers, Microsoft, account teams … real business challenges and accelerate adoption and value. You'll combine technical depth, consultative discovery and commercial awareness to turn customer priorities into credible Microsoft solutions, funded engagements and delivery roadmaps. The emphasis is on meaningful, measurable customer outcomes rather than technology for its own sake. What you will ...

that help customers design, implement, and optimise modern workplace platforms. The Principal Modern Workplace Consultant plays a leading role in architecting, implementing, and governing Microsoft 365 and Modern Workplace solutions across our customer environments. You will support consistent, standardised service delivery, embed automation and configuration control, and provide thought … role requiring technical depth, clear communication, and a strong understanding of ITIL v4-aligned service management. What You Will Do Lead and implement complex Microsoft 365 and Modern Workplace projects, including Exchange Online, SharePoint Online, Intune, Microsoft Teams, OneDrive, Purview, Entra ID, and Microsoft Defender. Design ...

looking for an experienced, customer-focused Technical Presales Consultant to help customers improve their security posture and resilience using the Microsoft Security portfolio. You'll act as a trusted adviser across identity, threat protection, security operations, data security, compliance and cloud security, translating customer risk and operational priorities into … practical Microsoft solutions and measurable security outcomes. You'll combine technical depth, consultative discovery and commercial awareness to turn customer priorities into credible Microsoft solutions, funded engagements and delivery roadmaps. The emphasis is on meaningful, measurable customer outcomes rather than technology for its own sake. What you will ...

looking for an experienced, customer-focused Technical Presales Consultant to help customers improve their security posture and resilience using the Microsoft Security portfolio. You’ll act as a trusted adviser across identity, threat protection, security operations, data security, compliance and cloud security, translating customer risk and operational priorities into … practical Microsoft solutions and measurable security outcomes. You’ll combine technical depth, consultative discovery and commercial awareness to turn customer priorities into credible Microsoft solutions, funded engagements and delivery roadmaps. The emphasis is on meaningful, measurable customer outcomes rather than technology for its own sake. What you will ...

analyses and impact assessments. An understanding of APIs, integrations, system architecture concepts and data flows. Strong analytical and problem-solving skills. Good knowledge of Microsoft Office, particularly Excel , with experience of Power BI advantageous. Excellent written and verbal communication, presentation and facilitation skills. Automotive Experience Previous automotive experience would ...

operational teams, developers, compliance, risk and external vendors Familiarity with tools such as Azure DevOps, Jira, Visio, SQL, Power BI, ServiceNow, Teams and Microsoft 365 An awareness of GDPR, FCA expectations, Consumer Duty, operational resilience and Central Bank of Ireland requirements An ability to assess business value, prioritise contending ...

Analyst, Business Intelligence or Reporting-focused role. Hands-on experience using reporting and visualisation tools such as Power BI, Tableau or similar platforms. Strong Microsoft Excel skills, with experience using Teams, SharePoint and PowerPoint. Experience working with databases, CRM systems and extracting or managing data from multiple sources. Good ...

technical writing skills Proactive attitude and eagerness to learn modern software engineering technologies and practices Exposure to cloud platforms and services, such as Microsoft Azure Familiarity with REST APIs, web services and application integration patterns Understanding of software testing, secure coding and quality assurance principles Exposure to DevOps practices ...

technical writing skills Proactive attitude and eagerness to learn modern software engineering technologies and practices Exposure to cloud platforms and services, such as Microsoft Azure Familiarity with REST APIs, web services and application integration patterns Understanding of software testing, secure coding and quality assurance principles Exposure to DevOps practices ...

problem-solving, with a customer-focused approach that enhances service quality* Experience with Agile methodology and General Insurance experience is highly desirable* Experience with Microsoft Frabric also desirable *At NFU Mutual, we support an inclusive workplace and value all the differences that make us unique. We celebrate the creativity ...

experienced Microsoft 365 Copilot Trainer with a strong background in digital adoption, end-user training and AI productivity tools is sought by a 400m turnover organisation based near Birmingham. With over 60 years of international trading history, this Microsoft 365 Copilot Trainer will join a business investing … digital capabilities, helping employees understand and maximise the benefits of Microsoft Copilot across the organisation. This role would suit an experienced Microsoft 365 Trainer, Digital Adoption Specialist or AI Training Consultant who has a proven track record of designing and delivering technical training programmes to a broad range ...

experienced Microsoft 365 Copilot Trainer with a strong background in digital adoption, end-user training and AI productivity tools is sought by a 400m turnover organisation based near Birmingham. With over 60 years of international trading history, this Microsoft 365 Copilot Trainer will join a business investing … digital capabilities, helping employees understand and maximise the benefits of Microsoft Copilot across the organisation. This role would suit an experienced Microsoft 365 Trainer, Digital Adoption Specialist or AI Training Consultant who has a proven track record of designing and delivering technical training programmes to a broad range ...

enabled tools to improve reporting capabilities, data management and business decision-making. Key Skills & Experience Strong hands‐on experience developing dashboards and reports using Microsoft Power BI and/or Tableau. Good knowledge of SQL, with experience extracting, transforming and analysing data from multiple sources. Experience using Power ...

Public Cloud Data Services focused on database architecture, ETL, data mining, business intelligence, big data, data governance, data quality, and data cleansing. Experience with Microsoft Azure (a plus): Azure SQL Database, Analysis Services, Databricks, Data Lake, Logic Apps and Data Factory. Understanding of big data technologies (Hadoop, Spark). ...

will have countless training and development opportunities from thinktanks to hackathons, and access to 250,000 courses with numerous external certifications from AWS, Microsoft, Harvard ManageMentor, Cybersecurity qualifications and much more. Why you should consider Capgemini Growing clients’ businesses while building a more sustainable, more inclusive future ...

solutions and microservices associated with deployment and operations platform, ensuring that all meet our customer service standards and reduce errors. Design, configure and deploy Microsoft Azure for a multitude of applications utilizing the Azure stack (Including Compute, Web & Mobile, Blobs, Resource Groups, Azure SQL, Cloud Services ...

modelling. Good communication skills and ability to work effectively with clients and colleagues. Growing confidence in translating business questions into analytical solutions. Familiarity with Microsoft's data ecosystem and willingness to learn Azure technologies. A mindset that reflects Movar's IDEAL values: Integrity, Drive, Empathy, Adaptability, and Loyalty. Office ...

analysis within a digital change environment, with a working knowledge of Agile delivery methods. Familiarity with digital collaboration tools such as JIRA, Confluence, and Microsoft 365 applications. Analytical & Problem-Solving Skills: Strong capability to assess and evaluate complex business processes, leveraging data and insights to support recommendations. Ability ...

quality, consistency and governance. Lead the automation of reporting processes, reducing manual effort and replacing spreadsheet-based activities with scalable solutions. Explore and implement Microsoft Copilot and AI capabilities to enhance reporting, automate insights and identify trends, exceptions and areas requiring management attention. Partner closely with senior Risk leaders ...

identify quality issues. Strong written and verbal communication skills, with the ability to explain technical concepts clearly to non-technical audiences. Experience of using Microsoft 365 applications and confidence working with a range of technology platforms. Experience of using generative AI tools to support day-to-day work, with ...

systems across an organisation. Specialised knowledge of software architectures across a wide range of industry standard platforms. Experience of working with information technology using Microsoft Office packages (Outlook, Word, Excel, Teams and PowerPoint) Employer details Employer name NHS Blood and Transplant Address England Barnsley Blood Centre, Capitol Way, Dodworth ...

Business Process Improvement, Requirements Gathering, Stakeholder Management, Process Mapping, Gap Analysis, User Stories, Use Case Analysis, Business Requirements, Functional Requirements, UAT, Agile, Scrum, SQL, Microsoft Excel ...