IT Support Technician (1st Line)
- Hiring Organisation
- Two Six Recruitment Limited
- Location
- Verwood, Dorset, United Kingdom
- Employment Type
- Full-Time
- Salary
- £24,000 - £27,000 per annum
remote tools Diagnosing and resolving technical issues across hardware, software and connectivity Logging and managing tickets from first contact through to resolution Supporting Microsoft 365 and Windows environments Troubleshooting LAN/WAN and managed Wi-Fi Keeping customers updated throughout the ticket lifecycle Escalating more complex issues to senior … routers or Wi-Fi for yourself or others Troubleshooting Windows issues for friends/family Comfortable installing software, drivers and updates Interested in learning Microsoft 365, networking and wider infrastructure Gaming or running your own home lab Self-taught through YouTube, online courses or personal projects Experience ...