and escalate related services as required. Deliver an amazing customer experience and ensure high levels of customer satisfaction. Collaborate with the team to ensure service reliability and performance. Qualifications Microsoft 365, All Windows Platforms (incl. Windows Virtual Desktop, Virtual Desktop Infrastructure), Intune/SCCM, Office 365, Enterprise Mobility + Security (EMS), SharePoint, Teams. Experience in supporting Mimecast products/ More ❯
and dealing with them appropriately. You should be experienced with Windows 11, Office 365, have LAN/WAN network experience but primarily, must be exceptionally customer focused. Professional qualifications: Microsoft, Cisco, VMware, CompTIA, will also be considered favourably as will a degree-based qualification in computing science or engineering. Primarily the recruitment process will be candidate driven. The position … providing services to agreed SLA's and OLA's Experienced in managing multiple issues, stakeholders and priorities a must Knowledge of supporting & administering: Cloud based (Azure) and on-prem Microsoft environments Productivity suites (Office 365, Teams, OneDrive, SharePoint Online, Exchange Admin etc - Microsoft Flow beneficial), Mobile technologies (iOS, Android, Intune/MDM/MAM) Windows 10/ More ❯
