IT Support, 2nd Line Support, Laptop, Refresh,Desktop
Holyhead, Wales, United Kingdom
Experis UK
provided devices under guidance and supervision. Perform hands-on laptop refresh activities following the defined project processes. Collect legacy devices from users and issue new devices based on the migration schedule. Ensure accurate device tracking - handover and collect the correct number of units daily. Update all steps in the Contractor's workflow management system with precision. Promptly report migration issues … and escalate unresolved problems to Post Migration Support Engineers. Carry out daily manual stock checks and communicate findings to site leadership. Prepare collected devices for return - package using original boxes, label per Designation Rules ('Disposal' or 'Refurbishment'). Secure all devices and equipment in onsite storage at the end of each day. Skills & Requirements Previous experience in IT support, deployment More ❯
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