1 of 1 Migration Jobs in Kettering

Telephony Engineer - 3 months - Northampton/Remote My Customer is seeking a highly skilled Telephony Engineer with Strong experience with Microsoft Teams to lead and support the migration of their contact centre from Unity to Microsoft Teams . This is a hands-on technical role where you will provide expert guidance while also working closely with engineers, stakeholders, and end … Strong leadership and communication skills - able to guide, mentor, and support the team. Experience working in an enterprise environment with large-scale deployments. Key Responsibilities of the Telephony Engineer: Migration of the call/contact centre from Unity to Microsoft Teams . Provide hands-on technical expertise in telephony, including design, configuration, and troubleshooting. Collaborate with IT teams, vendors, and … stakeholders to develop and execute a migration strategy . Lead workshops and training sessions to upskill team members and end-users. Ensure the new telephony system aligns with business requirements and enhances customer experience. Identify potential risks and troubleshoot technical issues during and after migration. Document best practices, processes, and solutions to improve future implementations. Apply now to speak with More ❯