2 of 2 Migration Jobs in Middlesbrough

service management platform. This role will play a critical part in replacing our existing system, Cherwell Service Management, and ensuring a smooth migration while optimizing workflows and service delivery. This is not a support/admin role—we are looking for someone who can architect, implement, and transform ITSM processes … workflows aligned with ITIL best practices Configure advanced automation using workflows, business rules, and triggers Build and optimize service catalogs and self-service portals Migration & Transformation Oversee data migration (tickets, users, assets, CMDB) Ensure minimal disruption and strong user adoption CMDB & Asset Management Design and implement CMDB structure (CI classes ...

Power BI, automation, etc. Duties are but not limited to: Maximo system improvements Facilitate the delivery of quick wins to existing Maximo system post migration to new service provider. Coordinate communication, change management and training with site staff. Follow up on open actions relating to Maximo improvements. Maximo/CMMS … potential new CMMS system for site. Support identification of user requirements, system needs and implementation plan with supplier, MGT and other site staff. Support migration needs and data transfer from existing system to new CMMS. Ensure delivery of reporting requirements for site staff from new CMMS. Coordinate communication, change management ...