/BSS, CRM, monitoring, order management, fulfilment, identity, security, Jira, and enterprise systems using appropriate APIs and IntegrationHub patterns Provide architectural oversight for data migration, including source assessment, mapping, cleansing, reconciliation, validation, and migration cohort planning Facilitate discovery workshops, design sessions, technical deep dives, and architecture reviews with business, operations … knowledge of JavaScript, Business Rules, Script Includes, Flow Designer, ACLs, UI Policies, data imports, platform configuration, and custom application development Experience with enterprise data migration, environment strategy, release management, CI/CD, upgrades, and ServiceNow platform governance Ability to lead workshops, challenge requirements constructively, communicate architecture decisions clearly, and influence ...