Apprentice Service Desk Operator (IT)
Chapter House North Abbey Lawn, Abbey Foregate, Shrewsbury, Shropshire, England
LANYON BOWDLER LLP
and service requests when required Keeping users informed about incident and request progress Close all resolved incidents and service requests Monitor email flow within Mimecast and Exchange queues Use event monitoring tools to monitor networks, servers, etc Notify users of planned outages and progress on incidents and service request Running More ❯
Employment Type: Advanced Apprenticeship
Salary: £16,946.15 a year
Posted: