Salesforce Field Service Architect
- Hiring Organisation
- NTT DATA
- Location
- London, England, United Kingdom
doing: Lead the design of end-to-end Salesforce Field Service solutions across Service Cloud, Field Service, the Field Service Mobile App and Experience Cloud, covering the full service lifecycle from case management through to scheduling, dispatch, field execution and billing. Translate business requirements into scalable, secure … Service implementations (must have) Deep expertise in Salesforce Field Service (formerly Field Service Lightning): data model, scheduling and optimisation, Dispatcher Console, mobile app and offline, alongside strong Service Cloud knowledge Experience designing for complex scheduling scenarios such as multi-day work, crews, skills and certification matching, emergency ...