Mobile Application Development Jobs in Staines

1 of 1 Mobile Application Development Jobs in Staines

Technical Support Engineer - UX

Staines-upon-Thames, Middlesex, England, United Kingdom
Hybrid / WFH Options
Salt Search
providing expert technical support to users and administrators of a complex SaaS platform. You will manage and resolve technical issues, ensure customer satisfaction, and contribute to best practice development for support services. This role offers the opportunity to become a subject matter expert in specific product areas, create automation scripts for faster troubleshooting, and deliver knowledge sessions to … UX and platform performance. Act as a customer advocate, ensuring high satisfaction levels. Develop and deliver technical knowledge sharing sessions. Create scripts to automate troubleshooting and repetitive tasks. Support application development and issue resolution within the ServiceNow Platform. Maintain case hygiene and clear documentation. Participate in weekend on-call rotation. Skills & Experience Required Experience … providing SaaS support. Application development experience on the ServiceNow Platform. UI development or support experience (CSS, AJAX, ReactJS, GraphQL, AngularJS, Mobile app development). Strong skills in reading/debugging Java and JavaScript (scripting in JavaScript, Python, Perl, Unix/Windows Shell beneficial). Proficient in troubleshooting using browser developer tools. More ❯
Employment Type: Contractor
Rate: Salary negotiable
Posted: