Service Desk Analyst
- Hiring Organisation
- Compass Group UK & Ireland Ltd
- Location
- Rednal, Birmingham, West Midlands, England, United Kingdom
- Employment Type
- Full-Time
- Salary
- Competitive salary
technical/user documentation What you'll ideally bring (desirable, not essential) Previous IT support experience in a commercial environment Experience supporting: Microsoft Office Broadband/mobile broadband EPOS or retail systems Bespoke or proprietary software Familiarity with: ITIL Foundation Remote desktop tools Incident management systems (e.g. … SupportWorks, Remedy) Mobile device support (Windows, iOS, Android) BYOD environments Instant messaging/chat tools for support Touch typing or customer service training IT-based degree or equivalent practical experience Ubuntu knowledge is a bonus #Reed ...