6 of 6 Mobile Device Management Jobs in the East of England

3rd Line Engineer - Mobile Device Management Location: Hatfield - Full time on Computacenter site Hours: 37.5 per week Role Type: Permanent Additional comments: Ideally be Security Cleared, if not the ability to undertake vetting The Endpoint Build and Configuration Service provides comprehensive, end-to-end management for laptops, desktops, mobile devices, and servers across both cloud … and on-premises environments. It includes device enrolment, policy enforcement, and 3rd line technical support for complex issues. Leveraging tools such as MECM, Azure, Intune, Workspace ONE, and DevOps, the service standardises operating system builds, ensures hardware compatibility, and manages configuration settings across client and server platforms. Regular compliance assessments align environments with Computacenters technical and security standards for … Windows 10+ and Windows Server, identifying and addressing any deviations. Delivered through a structured, project-based model, the service ensures a secure, scalable, and consistent device estate tailored to meet customer requirements. What you'll do In this role as a 3rd Line Mobile Device Management Engineer, you will be responsible for managing and delivering the More ❯

a 3rd Line Support Engineer you will be working closely with the Build Project Coordinator, you will liaise with internal technical teams, customer stakeholders, 3rd party vendors, and service management functions to ensure aligned delivery, transparency, and issue resolution throughout the mobile lifecycle. The role requires strong coordination skills, managing incident queues and SLA's, deep technical knowledge … of mobile automation tools, and a commitment to delivering secure, standardised, and high-quality end-to-end mobile services. The Responsibilities * You will oversee the configuration, and in-life support of mobile devices. This includes policy management changes, configuration management, and post-deployment support. * Manage incident queues and SLA's, desirable technical knowledge of mobile automation tools, and a commitment to support the end user mobile estate. The Requirements * Security (SC Clearance) or able to achieve. * Proven experience in a 3rd line support or senior mobile endpoint engineering role. * Modern Device Management using Workspace ONE to manage a large mobile customer estate * Workspace ONE Unified Endpoint Manager * Apple Business More ❯

who can provided you with development and training opportunities with exposure to emerging technologies. The Role As a 2nd Line Support Engineer you will be responsible for supporting the mobile operating system environment. Mobile device support is delivered using cloud-based management tools (Workspace ONE, JAMF, Apple Business Manager, Android Enterprise Manager, Samsung KNOX). The … Responsibilities * You will oversee the configuration, and in-life support of mobile devices. This includes policy management changes, configuration management, and post-deployment support. * Work closely with the 3rd line analysts, you will liaise with internal technical teams, customer stakeholders, and service management functions to ensure aligned delivery, transparency, and issue resolution throughout the mobile lifecycle. * Manage incident queues and SLA's, desirable technical knowledge of mobile automation tools, and a commitment to support the end user mobile estate. The ideal candidate will have a good working background in a 2nd line support role and a working knowledge in mobile endpoint management and cloud technologies. The Requirements * Security (SC Clearance More ❯

IT Strategy & Planning Develop and implement a forward-thinking IT roadmap Identify and deliver digital transformation opportunities Collaborate with senior leadership to create and maintain IT policies Infrastructure & Systems Management Manage network architecture, hardware, cloud services, and software Maintain connectivity and system uptime across office and remote sites Oversee mobile device deployment and rugged hardware for site … regulations Project Support & Integration Support implementation of key construction software (Deltek PIM, Autodesk, BlueBeam, InDesign, Asta PowerProject, etc.) Provide technical support and integration guidance across departments Team Leadership & Vendor Management Lead and mentor our IT Support Engineer Manage external vendors and service providers Troubleshooting & Support Deliver hands-on IT support and training to all staff Resolve issues promptly, minimising … locations Escalate and liaise with third parties where necessary What We’re Looking For Qualifications & Experience Degree in IT, Computer Science, or a related field Proven experience in IT management and support Strong knowledge of: Microsoft 365 (SharePoint, Exchange, OneDrive, Entra ID, Azure) Windows Server 2022, Windows 11 Pro Dell hardware (PowerEdge, Latitude) VMware, Veeam Backup Cybersecurity solutions (WatchGuard More ❯

site in Peterborough. The ideal candidate will possess a robust technical foundation and a proactive approach to IT support and cyber security. Essential qualifications include advanced expertise in identity management using Azure Active Directory, implementation of Multi-Factor Authentication, and configuration of conditional access policies. Strong skills in endpoint management are required, particularly with Microsoft Endpoint Manager and … Intune for mobile and device compliance. As part of your M365 experience you will have a good working knowledge of Copilot and the functionality it can undertake to improve workflow for staff members. Candidates should also demonstrate proficiency in configuring and managing Windows Defender, applying security best practices, and responding to threats. A solid understanding of Microsoft Azure … DNS, DHCP), virtual desktops, and backup systems. Collaborate with the Cyber Security Officer for system patching and manage the Organisations Office 365 and Azure environments. Administer the Endpoint Manager mobile device management system and provide technical support for corporate Apple phones. Respond to helpdesk tickets, resolve technical issues, document solutions, and share knowledge with colleagues. Engage in More ❯

ascertain the progress of the incident. Ensure that such updated are recorded on the IT Service Desk and feedback to the user. Support the deployment of Endpoints via the Mobile Device Management (MDM) system providing connectivity for required Trust owned and Bring Your Own Device (BYOD) equipment and endpoints. Be allocated Incidents and Service Requests and … including Excel, Outlook and Word Experience in Customer Service Desirable Experience managing customer expectations and service deadline Experience working within an ICT environment that operates under the ITIL Service Management framework. Skills & Abilities Essential Excellent communication skills in particular verbal on the telephone and face to face. Good interpersonal skills and the ability to handle users who may be … problem-solving skills Excellent organisational and planning skills Ability to work without supervision and use initiative IT skills including the use of Word, Excel and e-mail Good time management skills with the ability to prioritise work Ability to work under pressure and prioritise effectively Flexible approach to working tasks Ability to work as part of a team as More ❯