Cheltenham, Gloucestershire, South West, United Kingdom
Sopra Steria Limited
busy and friendly team supporting over 20,000 UK devices across a high-security site in Cheltenham. You will play a key part in securing national infrastructure by keeping mobile devices safe, updated, and accounted for. This is a perfect entry point for someone with no previous technical experience, but a genuine interest in IT and customer service, and … a willingness to learn on the job. Youll receive full support and training from an experienced team as you build real-world skills in mobiledevicemanagement, asset control, and service operations. This role is office based 5 days a week in Cheltenham. What Youll Be Doing Provision, configure and support laptops, tablets, and phones across a … Take ownership of incidents, service requests, and hardware refreshes (approx. 2,000 devices per year). Handle administration tasks such as logging assets, updating systems, and coordinating disposal. Use mobiledevicemanagement (MDM) tools to remotely control and update systems. Work closely with colleagues across departments and interact with customers every day. What youll bring: You dont More ❯
Cheltenham, Gloucestershire, England, United Kingdom
Sopra Steria
busy and friendly team supporting over 20,000 UK devices across a high-security site in Cheltenham. You will play a key part in securing national infrastructure by keeping mobile devices safe, updated, and accounted for. This is a perfect entry point for someone with no previous technical experience, but a genuine interest in IT and customer service, and … a willingness to learn on the job. You’ll receive full support and training from an experienced team as you build real-world skills in mobiledevicemanagement, asset control, and service operations. This role is office based 5 days a week in Cheltenham. What You’ll Be Doing Provision, configure and support laptops, tablets, and phones … Take ownership of incidents, service requests, and hardware refreshes (approx. 2,000 devices per year). Handle administration tasks such as logging assets, updating systems, and coordinating disposal. Use mobiledevicemanagement (MDM) tools to remotely control and update systems. Work closely with colleagues across departments and interact with customers every day. What you’ll bring: You More ❯
Gloucestershire, United Kingdom Hybrid / WFH Options
Robert Half
of IT equipment Monitor computing power, storage, licences and services Provide input and assistance to projects, including the selection, configuration and deployment of new systems and technologies Audit of device access, ensuring starters and leavers are processed effectively Document administrative tasks and procedures Essential Requirements: Good standard of education Full driving licence Analytical thinking, problem-solving and root cause … analysis skills Attention to detail Excellent organisation and communication skills. Excellent time management with a flexible approach The ability to manage a busy workload whilst thriving under pressure Confidence to communicate with colleagues at all levels Essential Technical Experience: IT degree, qualification or equivalent practical experience A minimum of 3 years previous working experience within varied IT infrastructure and … of Windows group policy (GPOs) Exchange 2016/Exchange Online user admin Windows 10 and 11, Microsoft Office and desktop applications PC builds and software installation Android and IOS mobiledevice setup and configuration using mobiledevicemanagement systems IT asset management and ticketing systems Web and email security systems Telephony admin concepts (extensions More ❯