Exeter, England, United Kingdom Hybrid / WFH Options
RedRock Resourcing
responsible for delivering high-quality IT support across the business, acting as the first point of contact for users and resolving a wide range of technical issues across desktops, mobile devices, and core systems. 🔧 Day-to-Day: Responding to and resolving 1st and 2nd line support tickets Supporting users across Windows 10/11 , Microsoft 365 , and Active Directory … Managing user accounts, access, and group policies (on-prem and Azure AD) Troubleshooting basic networking issues (DNS, DHCP, VPN, etc.) Providing iOS mobiledevice support and remote access troubleshooting Logging, tracking, and updating tickets within the helpdesk system 🧠 What They Are Looking For: Proven helpdesk/service desk experience Strong understanding of Microsoft technologies: Windows 10/… O365 , Active Directory , Teams Comfortable with basic network support Familiarity with mobiledevicemanagement , especially iOS Excellent communication skills and a proactive, customer-first mindset This is a brilliant opportunity to join a well-established, supportive team where you'll gain hands-on experience and have room to grow within a secure and progressive environment. 📩 Interested in More ❯
Server, macOS MDM, FortiGate, Aruba (switching/wireless), and Veeam Backup . We're looking for an independent trouble-shooter who can effectively engage with stakeholders, including vendors and management, while also collaborating with the IT Systems Manager and Service Leads. Job Title: IT Systems Administrator Location: Near Teddington (Office Based 5 Days a Week) Salary … Start: ASAP Experience with: IT infrastructure management: Developing, managing, and supporting systems, networks, and infrastructure for a large user base (approx. 2000). Core IT services: Web access, data storage, email (local and cloud), networked printing, backups, and diverse software. Server environments: Virtual platforms (servers, storage, backups), multiple Windows Server versions, and SQL server support. Network & Security: Active Directory … including DHCP, DNS, LDAP, 802.1x, wireless, VPN), firewall, and filtering. System management: Management information systems and mobiledevice management. Operating Systems: Windows and Apple Mac systems, software, and services. Best Practices: Current IT best practices, standards, and statutory requirements. Skills and Aptitudes: Problem-solving: Analyse issues, make informed judgments, take appropriate action, and accept responsibility. Communication More ❯
South West London, Hampton, Greater London, United Kingdom
Ashdown Group
providing IT services within a large organisation. In addition, skills with the following will also be required: - Support experience across, servers, systems, networks and infrastructure - Virtual servers and storage - Mobiledevicemanagement systems - Email platforms - Mac and Windows environments/software More ❯
end users, either via email, ticketing or over the phone. Provide advanced troubleshooting for customer incidents. Fulfil service requests. Hardware provisioning activities. Help lead and support the Major Incident Management Process. Help lead and support the Problem Management Process. Create and update process documentation and user guides. Collaborate with other PentenAmio teams to drive incident and problem resolution. … Assist the Operations team with inter-team knowledge transfer and workload integration. Providing management updates for service or customer issues What we're looking for Technical Proficiency and good troubleshooting ability Experience with Windows and Linux Desktop environments A fundamental understanding of IT networks Certification in or a good working knowledge of ITIL Proficient in use of ITSM ticketing … Office Service Desk experience Customer focused Excellent communicator face to face and online Desirable skills: Experience in Secure communications Unix experience Knowledge of Wi-Fi networks Experience with Apple mobiledevicemanagement Qualifications & Eligibility To be eligible for this position you must: Be an British citizen; and Hold or be able to obtain a NSV-DV clearance. More ❯
Code42. What You Bring: Strong administration skills in macOS and Windows OS. Proven hardware troubleshooting experience with Apple and Windows devices. Proficiency in JAMF and/or Intune for mobiledevicemanagement (MDM). Hands-on experience with Google Workspace, Slack, Active Directory, OPSWAT, CrowdStrike, and Code42. FleetDM experience. Knowledge of IAM, SSO, and MFA. Familiarity with More ❯
documentation. Ensuring security hardening best practices are followed and that these remain up to date in various environments. What we're looking for: Demonstrated knowledge of PKI principles, certificate management, and cryptographic systems. Working knowledge of AWS Cloud Technologies. Strong understanding of networking fundamentals, e.g.DNS, TCP/IP, routing, and switching. Previous experience with Hypervisor technologies, e.g. VMware vSphere … solutions. Working knowledge of CI/CD principles and implementation in secure environments. Working knowledge of real-time communication protocols such as SIP, XMPP, and RTP. Experience with MDM (MobileDeviceManagement) platforms. Managing Cloud infrastructure with IaC tools such as Terraform, in a secure manner. Qualifications & Eligibility To be eligible for this position you must: Be More ❯