contact for technical support queries, providing efficient and effective resolution to users. This role requires strong experience in Microsoft 365 Administration, laptop builds, and mobiledevice management. Knowledge of cyber security principles is desirable. Key Responsibilities: Act as the first point of contact for all IT support queries … Microsoft 365 environments, including user account creation, license assignment, and troubleshooting. Configure, build, and deploy laptops for new users and refreshes. Manage and support mobile devices using MDM solutions (e.g., Intune, MobileIron, etc.). Escalate unresolved issues to 2nd/3rd line support teams as necessary. Document issues and … on experience with Microsoft 365 Administration (Outlook, Teams, SharePoint, OneDrive, etc.). Strong knowledge of laptop imaging and configuration (Windows OS). Familiarity with mobiledevicemanagement (MDM) platforms. Excellent communication and customer service skills. Ability to prioritize tasks and manage time effectively in a fast-paced More ❯
contact for technical support queries, providing efficient and effective resolution to users. This role requires strong experience in Microsoft 365 Administration, laptop builds, and mobiledevice management. Knowledge of cyber security principles is desirable. Key Responsibilities: Act as the first point of contact for all IT support queries … Microsoft 365 environments, including user account creation, license assignment, and troubleshooting. Configure, build, and deploy laptops for new users and refreshes. Manage and support mobile devices using MDM solutions (e.g., Intune, MobileIron, etc.). Escalate unresolved issues to 2nd/3rd line support teams as necessary. Document issues and … on experience with Microsoft 365 Administration (Outlook, Teams, SharePoint, OneDrive, etc.). Strong knowledge of laptop imaging and configuration (Windows OS). Familiarity with mobiledevicemanagement (MDM) platforms. Excellent communication and customer service skills. Ability to prioritize tasks and manage time effectively in a fast-paced More ❯
To assist with the maintenance of the ICT Inventory, making changes when necessary Manage the updating and configuration of the Trust’s iPads using MobileDeviceManagement & Apple School Manager services Manage the updating and configuration of the Trust’s Chromebooks through Google G Suite Support the … leaders within both the wider and business community. These conscientiously selected guardians of our Trust, supported by our core central team and effective business management systems, ensure that we keep exceptional education provision at our core. Our trustees, staff and pupils all work together to make a positive difference. More ❯
