IT Support Technician Apprentice
- Hiring Organisation
- WELCOMM COMMUNICATIONS LTD
- Location
- 24 THE POINT BUSINESS PARK, ROCKINGHAM ROAD, MARKET HARBOROUGH, England, United Kingdom
- Employment Type
- Advanced Apprenticeship
- Salary
- £16,640 a year
level of customer service Provide day-to-day support across Microsoft 365 services and end-user systems (Outlook, Teams, SharePoint, OneDrive), including user account management, device support, and platform administration, carrying out configuration, troubleshooting, and issue resolution Supporting mobile device management (MDM) using IBM MaaS360 … Intune, including device enrolment, configuration, policy enforcement, and basic troubleshooting Assist with Windows Server environments, including Active Directory, Group Policy, and core server roles Support basic networking, including TCP/IP, DNS, LAN, WAN, and VPN connectivity, escalating more complex issues where required Assist with VOIP services and data ...