IT Service Operations Technical Analyst
Macclesfield, England, United Kingdom
Bodycote
based processes and to agreed Business service levels. Delivering IT support and troubleshooting for Bodycote facilities and end users in a predominant Windows environment. Day to day monitoring and management of Bodycote infrastructure in the field. Identifying areas of improvement and implementing corrective action to better Group IT Service Delivery. Engagement in new and upcoming IT related projects relating … operating systems, with a strong technical background in Microsoft technologies including, but not limited to, Group Policy, Active Directory, DNS, DHCP, Exchange, NTFS, and file-sharing permissions. Familiarity with mobile operating systems, including both Android and iOS. Understanding of backup technologies and best practices for data safeguarding. Solid grasp of networking fundamentals (LAN, WAN, and switches). Experience with … role supporting a complex Windows based environment. ITIL Certified to Foundation Level. Working knowledge of Microsoft cloud-based technologies such as, Office 365 and Azure Administration. Knowledge of Asset Management and Mobile Device Management technologies such as Intune. MCSE, MCSA, MCDST or equivalent qualifications in line with the above technologies. Salary/package: Competitive salary. Pension More ❯
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