Act as a key liaison between internal stakeholders, managed service providers, and external vendors to ensure operational continuity and alignment with business objectives. Infrastructure Management Oversee the day-to-day performance and availability of core infrastructure systems, including networks, servers, storage, and cloud services. Monitor infrastructure platforms proactively to … units. Service Operations & Technical Support Provide third-line support across infrastructure layers, supporting internal users and IT service desk teams. Maintain and enforce access management protocols for infrastructure components and enterprise applications. Lead incident resolution efforts involving infrastructure systems, ensuring timely escalation to third-party experts when required. Vendor … Security & Compliance Monitor and enhance Microsoft 365 security posture across the organization. Manage the configuration and policy enforcement of Microsoft Intune, including compliance and device security baselines. Oversee vulnerability management and endpoint patching activities in partnership with external security consultancies. Administer firewall configurations and ensure consistent deployment across More ❯
Active Directory, Exchange, Windows Server 2012 and 2019, DNS, DHCP and Group Policy. Administering virtual infrastructure using VMware and maintaining backups using Veeam. Providing mobiledevice support and management using MobileIron (MDM). Assisting with the management of cloud-based services, including Microsoft Office 365 and … supporting Microsoft 365 and Azure environments. Familiarity with virtualisation tools such as VMware and backup solutions such as Veeam. Experience with ERP systems and mobiledevicemanagement platforms, preferably MobileIron. Confidence in troubleshooting hardware and software issues across various devices. Excellent communication skills, with the ability to More ❯
Employment Type: Permanent
Salary: £28000 - £34000/annum 20 Days holiday plus bank holidays
Manchester Area, United Kingdom Hybrid / WFH Options
SearchWorks
in a mid-sized company (~250 employees) and will be responsible for ensuring seamless IT operations across a globally distributed, BYOD (Bring Your Own Device) environment with a heavy reliance on Microsoft 365 (O365) . This role requires a hands-on leader who can balance strategic oversight with day … ensuring security and compliance without compromising user experience. Troubleshoot complex O365 and endpoint (Windows/macOS/iOS/Android) issues. Experience with MDM (MobileDeviceManagement) solutions (e.g., Intune, Jamf) for securing BYOD devices. Security & Compliance Work closely with InfoSec to enforce security policies, especially in … a BYOD & remote-first environment . Ensure compliance with PCI-DSS (or other relevant standards) for IT support processes. Manage endpoint security, patch management, and access controls. Vendor & Budget Management Manage relationships with IT vendors (e.g., MSPs, hardware/software providers). Assist in budgeting for IT support More ❯
Manchester, Lancashire, United Kingdom Hybrid / WFH Options
Action For Humanity
in Microsoft 365, Entra ID (Azure AD), Microsoft Intune, Defender Suite, and Zero Trust Security Architecture. This role will focus on identity security, endpoint management, compliance, and cloud security, ensuring a secure and scalable IT infrastructure aligned with industry best practices. Experience with Layer 7 firewalls, VPNs, SD-WAN … and Virtual Desktop Infrastructure (VDI) is a plus. Your key responsibilities will include: 1. Microsoft Security & Identity Management Design and implement Zero Trust Security Architecture within Microsoft 365 and Azure environments. Manage Entra ID (Azure AD), Conditional Access, Multi-Factor Authentication (MFA), and Privileged Access Management (PAM). … Optimize Microsoft Intune for endpoint security, compliance, and mobiledevicemanagement (MDM). 2. Cloud & SaaS Security Secure Microsoft 365, SharePoint, Teams, and OneDrive, ensuring Data Loss Prevention (DLP) and encryption. Implement Microsoft Defender Suite (Defender for Office 365, Defender for Endpoint, Defender for Cloud Apps) for More ❯
point of contact for escalated IT issues – both remote and on-site. Supporting users across Windows and Mac environments. Solid experience with Intune/MobileDeviceManagement/Sharepoint Managing and maintaining client infrastructure, including Windows Server, AD, and cloud platforms. Investigating and resolving network and connectivity More ❯
vendors and support contracts GCSE in IT (or equivalent qualification) Desirable Skills & Qualifications Familiarity with Veeam and VMware products Experience with ERP systems and mobiledevicemanagement Participation in IT-related project work Microsoft certifications and/or ITIL qualification Previous experience in a small to medium More ❯
remote support tools are highly valued. A good knowledge of computer hardware and software. Microsoft 365 applications. General application support. Basic Networking. User account management-remote access programs. Mobiledevice management. Desirable: Knowledge of the property industry. Microsoft Azure, System backups, Active directory, Adobe suite, Citrix, SQL … with external support to ensure complete resolution of incidents. Install and update software applications to support the requirements of all business areas. Maintain asset management records, track and manage hardware assets. Set-up and installation of computer hardware, including desktops, laptops, printers, and other peripherals. Ensure that all devices More ❯