Haywards Heath, Sussex, United Kingdom Hybrid / WFH Options
First Central Services
Digital WorkSpace Technical Product Manager who'll be the technical authority for all digital workspace products and services, with responsibility for supporting the desired architecture, integration, configuration, and lifecycle management across platforms like Microsoft 365, Azure, Intune, and Gen-AI tooling. You'll lead the technical delivery and automation of services across the Digital Employee Experience ecosystem, covering end … user computing, devicemanagement, hardware/software provisioning, service desk operations, and collaboration platforms like Microsoft 365 and Azure, ensuring performance, security, and user-centric design through direct hands-on engagement. You'll operate at the intersection of the business, focusing on technical optimisation, automation, and user-level telemetry to support continual Digital Employee Experience product improvement and … Manchester, Haywards Heath, West Sussex, or Guernsey , and want to work in the office occasionally. Core skills were looking for to succeed in the role: Demonstrable understanding of financial management, planning and operational oversight Open, collaborative and enabling mindset, able to focus on empowering colleagues to fully exploit workspace technologies. Good communication skills, both verbal and written. Good time More ❯
communicator, keen to learn, and thrive in a team environment that values innovation. Bonus points if youve worked with: Office 365 & Azure administration iPM or other healthcare systems VoIP, mobiledevicemanagement, or backup tools like Veeam Security tools and infrastructure management platforms like Lansweeper Location: The Horder Centre, Crowborough Contract Type: Permanent, Full-Time Work … communicator, keen to learn, and thrive in a team environment that values innovation. Bonus points if youve worked with: Office 365 & Azure administration iPM or other healthcare systems VoIP, mobiledevicemanagement, or backup tools like Veeam Security tools and infrastructure management platforms like Lansweeper Disclosure and Barring Service Check This post is subject to the More ❯
Guildford, Surrey, England, United Kingdom Hybrid / WFH Options
4Square Recruitment Ltd
Administrator to manage, optimise, and secure a Microsoft 365 environment. Key Skills are M365 and Hyper-V. However, the ideal candidate will have hands-on experience with user management, security policies, Intune, Exchange Online migrations, and Autopilot deployments . You will play a key role in ensuring a secure, efficient, and well-governed M365 ecosystem. Key Responsibilities: Microsoft … CAP) for secure access. Implement and manage Multi-Factor Authentication (MFA) and Zero Trust policies . Monitor and troubleshoot Microsoft 365 services (Exchange Online, SharePoint, Teams, OneDrive) . Endpoint Management (Intune & Autopilot): Deploy, configure, and manage Microsoft Intune for MDM (MobileDeviceManagement) & MAM (Mobile Application Management) . Set up and automate Windows Autopilot … for zero-touch device provisioning. Develop and enforce compliance policies for endpoints (Windows, macOS, iOS, Android). Manage application deployments and updates via Intune. Exchange Online & Migrations: Perform migrations from on-prem Exchange to Exchange Online . Manage mail flow, mailboxes, shared mailboxes, and distribution groups . Additional Skills (Preferred): Experience with Microsoft Endpoint Configuration Manager (SCCM) co-managementMore ❯
Milton Keynes, Buckinghamshire, England, United Kingdom Hybrid / WFH Options
Lorien
subject to change control Producing and update documentation to improve the efficiency and effectiveness of systems Conducting root cause analysis following unplanned disruptions to improve system availability Conduct Problem Management of repeat incidents affecting business services Experience with incident management systems, identify incident trends and gather relevant information systematically to troubleshoot and resolve issues Strong analytical, problem solving … packaging. Demonstrate extensive experience working as a cloud/infrastructure engineer/senior engineer or in similar IT roles. Extensive experience working with common Microsoft technologies such as patch management, mobiledevicemanagement and monitoring systems. Extensive experience working with Windows desktop, including all levels of troubleshooting. Extensive experience working with cloud, server, desktop, network and … of tools that provide MFA, DLP, proxy services, encryption, event logging and alerting. Demonstrate examples of similar successful positions in the past. Be highly collaborative with the current team, management structure and business leaders. Demonstrate a very high level of customer service and empathy to the customer issues. Worked in the insurance or financial services sector previously. Demonstrate a More ❯
mailboxes and associated services to Exchange Online within the Microsoft 365 suite, ensuring data integrity and minimal disruption for users throughout the process.* Configure and deploy Intune for mobile devices within a bring-your-own-device framework by establishing robust security policies, compliance standards, and providing responsive support to end users.* Facilitate the integration of Microsoft 365 Copilot … new technologies and effective communication during transitional periods.* Diagnose complex technical challenges promptly using advanced diagnostic skills while maintaining comprehensive documentation of resolutions for future reference.* Contribute to project management activities by monitoring progress against established milestones, coordinating resources judiciously, and ensuring timely delivery of key objectives.* Maintain current knowledge of industry best practices related to hybrid infrastructure management … Demonstrable experience in successfully migrating enterprise-scale email systems from on-premise Exchange 2016 environments to Exchange Online within Microsoft 365.* Comprehensive knowledge regarding the configuration of Intune for mobiledevicemanagement in bring-your-own-device settings including policy creation and enforcement of security compliance.* Practical expertise in integrating Microsoft 365 Copilot into organisational workflows More ❯
Stansted, Essex, Stansted Mountfitchet, United Kingdom
Pursuit Executive Recruitment Ltd
day depending on experience We are seeking a versatile and proactive IT Systems Analyst (Contract). This role spans 1st to 3rd line support, with responsibilities ranging from endpoint management to application troubleshooting and network diagnostics. The ideal candidate will be hands-on, adaptable, and capable of working independently across a broad range of technologies. Key Responsibilities: Provide 1st … to 3rd line support for end users across multiple sites and remote locations. Manage and support Windows 11 endpoints. Manage and support Android and iOS mobile devices. Application support for industry-specific software (e.g., AutoCAD, Revit, project management tools). Monitor and maintain network infrastructure, including switches, firewalls, and VPNs. Collaborate with internal teams and third-party vendors … experience in a broad IT support role, engineering or construction sector experience an advantage but not essential. Strong knowledge of Windows 11, Active Directory, and Microsoft 365. Experience with mobiledevicemanagement tools (e.g., Microsoft Intune, Knox). Familiarity with construction industry applications or willingness to learn quickly. Solid understanding of networking fundamentals (TCP/IP, DNS More ❯
Provide 1st and 2nd line technical support for systems including: Windows 11 OS , Windows Server , and Microsoft AD Admin Tools Microsoft Office 365 Suite, Teams , SharePoint , and Power Applications MobileDeviceManagement using Intune Palo Alto Global Protect VPN , Crowdstrike ED&R , and Qualys Vulnerability Management SAP Concur , ePDQ , Contact Centre as a Service (TalkDesk) Banking More ❯
London, South East, England, United Kingdom Hybrid / WFH Options
Absolute Recruit
Managed Services background - this is a must-have Microsoft Office 365 (including all the collaboration and communication tools) Microsoft Intune - setting up, configuring, and managing devices Identity and Access Management (Entra/Azure) and multi-factor authentication Google Workspace experience would be a real bonus Apple device support would be brilliant to have Good understanding of network security … VPNs, antivirus, and mobiledevicemanagement We'd love to hear from candidates who've worked with Autotask and Datto - these would be perfect, but if you've got experience with similar PSA or RMM platforms, that works too.Their ideal Technical Support Engineer will love working as part of a team but also be happy getting stuck … in on their own to deliver great results.Keywords: Technical Support Engineer, Azure, Office 365, Intune, Identity Management, Service Desk, Autotask, Datto, RMM, PSA More ❯
IT Support Technician - skills & experience: 1+ years in computer networks and systems maintenance Knowledge of Microsoft operating systems and applications Microsoft systems administration experience (Windows Server, 365, Azure) Desirable: MobileDeviceManagement (Intune, Apple JAMF) Supporting services in the cloud (e.g. SaaS) VMWare ESXi, vSphere and vCenter Apple product experience (including hardware, macOS and iOS) Relevant IT More ❯
Extensive experience in IT infrastructure support and administration. Strong technical knowledge in Microsoft 365, Google Workspace, Windows OS, Active Directory, Backup and Disaster Recovery. Proficient in Identity and Access Management platforms (e.g., Entra ID, Okta). In-depth understanding of server technologies, enterprise storage, network protocols, and infrastructure components. Skilled in managing and deploying resources within public cloud environments … e.g., Microsoft Azure, AWS). Familiar with virtualisation infrastructure (e.g., VMware, Nutanix, Hyper-V, Azure Stack HCI). Knowledgeable in MobileDeviceManagement platforms (e.g., Intune, Mosyle, JAMF). Well-versed in ITIL frameworks and best practices. Experience with Desktop as a Service (e.g., Citrix, AVD), automation tools (e.g., PowerShell, Power Automate), and Linux OS. Excellent problem More ❯
budget Maintain excellent customer service standards Proactively managing client relationships and contract renewals Identify and implement continuous improvement initiatives for IT processes and support workflow Skills: Experience in IT management within an MSP or multi-client environment Proven leadership skills, including mentoring, coaching and performance management Proficiency with PSA/ITSM tools (eg. ServiceNow, ConnectWise, Autotask) Ideally have … core technical skills and knowledge with macOS and ios troubleshooting, windows, mobiledevicemanagement (Addigy, Jamf), SaaS platforms, data backup and recovery Project management skills Excellent communication skills Familiarity with AI and emerging technologies to drive operational innovation and efficiency If you are a collaborative team player, who thrives in a fast paced, multi-client environment More ❯
budget Maintain excellent customer service standards Proactively managing client relationships and contract renewals Identify and implement continuous improvement initiatives for IT processes and support workflow Skills: Experience in IT management within an MSP or multi-client environment Proven leadership skills, including mentoring, coaching and performance management Proficiency with PSA/ITSM tools (eg. ServiceNow, ConnectWise, Autotask) Ideally have … core technical skills and knowledge with macOS and ios troubleshooting, windows, mobiledevicemanagement (Addigy, Jamf), SaaS platforms, data backup and recovery Project management skills Excellent communication skills Familiarity with AI and emerging technologies to drive operational innovation and efficiency If you are a collaborative team player, who thrives in a fast paced, multi-client environment More ❯
Clarifying client system specifications, understanding working practices and the nature of the customers’ business. Working at customer sites, liaising with staff at all levels within their organisation - good stakeholder management is therefore a pre-requisite. Developing new technologies and then implementing these. Presenting solutions in clear and consistent written or oral reports using Word, Excel and PowerPoint. Designing, testing … DNS, Group Policy Virtualization technologies including Hyper-V or VMware Network hardware including Routers, Firewall, Switches, Wi-Fi (Vendor Neutral) Storage including SAN, NAS, SCSI, iSCSI and Fibre Channel MobileDeviceManagement, Security products Backup and DR technologies with a strong understanding of BCP. Package: £45,000 Salary reviews, career progression, training and certifications. On Call Allowance More ❯
preferred, ServiceNow and others acceptable) Support Microsoft 365 environment and related technologies Provide meeting room and AV support to ensure high service availability Support and deploy desktops, laptops, and mobile devices using tools like Intune Work collaboratively with other IT teams to escalate and resolve complex issues Maintain a high level of customer service and timely communication throughout issue … a trading floor or high-pressure financial environment Strong technical troubleshooting across Windows, Microsoft 365, and end-user devices Familiarity with bespoke trading applications such as Bloomberg Experience with mobiledevicemanagement (preferably Microsoft Intune) Proficiency with service desk tools (Avanti, ServiceNow, etc.) Understanding of business priorities and ability to triage support based on impact and urgency More ❯
Network Engineer to join our on-site team supporting a highly secure client environment. The role involves delivering a managed networking service, supporting end users, and contributing to the MobileDeviceManagement (MDM) service as needed. The successful candidate will play a key role in day-to-day network operations, working proactively to monitor, maintain, and support … within enterprise or managed service environments (e.g., NOC or service desk). Proven ability to handle high-impact incidents and interface with senior engineers. Familiarity with monitoring and event management tools. Solid troubleshooting experience (network and/or server). Ability to assess outages and identify likely root causes. Competent PC and technical documentation skills. Experience working within secure More ❯
Network Engineer to join our on-site team supporting a highly secure client environment. The role involves delivering a managed networking service, supporting end users, and contributing to the MobileDeviceManagement (MDM) service as needed. The successful candidate will play a key role in day-to-day network operations, working proactively to monitor, maintain, and support … within enterprise or managed service environments (e.g., NOC or service desk). Proven ability to handle high-impact incidents and interface with senior engineers. Familiarity with monitoring and event management tools. Solid troubleshooting experience (network and/or server). Ability to assess outages and identify likely root causes. Competent PC and technical documentation skills. Experience working within secure More ❯
Technical Account Manager - Enterprise Mobility Solutions/MobileDeviceManagement We are seeking a Technical Account Manager (TAM) with strong sales capabilities to lead both the technical delivery and commercial growth of enterprise mobility solutions (primarily MDM/EMM platforms). The ideal candidate has deep technical expertise with on-premise deployments and also excels at building … customer relationships that drive revenue. This role will manage the full customer lifecyclefrom technical onboarding to commercial upsell and renewal strategy. Essential 510 years of experience in technical account management, solution engineering, or sales engineering Proven track record in MDM/EMM solution delivery and account expansion or renewal sales Hands-on experience with on-premise enterprise deployments Strong More ❯
We are seeking a proactive and customer-focused Service Desk Analyst to join our Service Management team. In this role, you will deliver prompt and professional solutions for customer requests and be the first point of contact for our internal and external users, providing essential technical support. You will receive, triage, and resolve a wide range of IT-related … incidents and service requests, ensuring a smooth and efficient user experience. Your ability to communicate effectively, diagnose issues, and escalate appropriately will be crucial to your success. Responsibilities: Incident Management: Receive and log all incoming incidents and service requests through various channels (phone, email, ticketing system). Provide first-line support to users, attempting to resolve issues at Level … support teams, providing detailed information. Track and monitor incidents, ensuring timely resolution and communication with users. Maintain accurate records of all support activities in the ticketing system. Service Request Management: Process and fulfil service requests, such as password resets, software installations, and account creations. Ensure adherence to service level agreements (SLAs) for response and resolution times. Provide clear and More ❯
consultant, working on a wide array of complex projects across multiple industries. The Role: We are seeking a proactive and customer-focused Service Desk Analyst to join our Service Management team. In this role, you will deliver prompt and professional solutions for customer requests and be the first point of contact for our internal and external users, providing essential … incidents and service requests, ensuring a smooth and efficient user experience. Your ability to communicate effectively, diagnose issues, and escalate appropriately will be crucial to your success. Responsibilities: Incident Management: Receive and log all incoming incidents and service requests through various channels (phone, email, ticketing system). Provide first-line support to users, attempting to resolve issues at Level … support teams, providing detailed information. Track and monitor incidents, ensuring timely resolution and communication with users. Maintain accurate records of all support activities in the ticketing system. Service Request Management: Process and fulfil service requests, such as password resets, software installations, and account creations. Ensure adherence to service level agreements (SLAs) for response and resolution times. Provide clear and More ❯
consultant, working on a wide array of complex projects across multiple industries. The Role: We are seeking a proactive and customer-focused Service Desk Administrator to join our Service Management team. In this role, you will deliver prompt and professional solutions for customer requests and be the first point of contact for our internal and external users, providing essential … incidents and service requests, ensuring a smooth and efficient user experience. Your ability to communicate effectively, diagnose issues, and escalate appropriately will be crucial to your success. Responsibilities: Incident Management: Receive and log all incoming incidents and service requests through various channels (phone, email, ticketing system). Provide first-line support to users, attempting to resolve issues at Level … support teams, providing detailed information. Track and monitor incidents, ensuring timely resolution and communication with users. Maintain accurate records of all support activities in the ticketing system. Service Request Management: Process and fulfil service requests, such as password resets, software installations, and account creations. Ensure adherence to service level agreements (SLAs) for response and resolution times. Provide clear and More ❯
Microsoft Office 2016+, and a knack for troubleshooting. Familiarity with remote support tools (TeamViewer, ARD, RDP), Office 365 admin, and Teams. Bonus points for experience with Jamf, Intune , and mobiledevice management. Calm, positive, and resourceful – with a genuine appetite to learn and grow. Perks of the Job A vibrant, creative environment where ideas thrive. Hands-on experience More ❯