IT Service Desk Analyst
- Hiring Organisation
- DFS Furniture Ltd
- Location
- Doncaster, South Yorkshire, Yorkshire, United Kingdom
- Employment Type
- Permanent
occasional weekend work involved. What youll be responsible for Logging calls, providing swift and accurate support, and resolving issues in line with our incident management standards. Tackling hardware, software, email, password resets, mobile devices, and IT equipment issues with empathy and determination. Resolving incidents/problems quickly … ensuring a smooth and effective handover. Working comfortably in a dynamic, fast-paced environment, while staying cool, efficient, and dependable. Preparing laptops, desktops, and mobile devices with precision, ready for colleagues to hit the ground running. Keeping support tickets updated with clear, concise notes right through to resolution. Working ...