1st Line Support Analyst
leicester, midlands, united kingdom
Lithium3 IT Consulting Limited
license assignment, and troubleshooting. Configure, build, and deploy laptops for new users and refreshes. Manage and support mobile devices using MDM solutions (e.g., Intune, MobileIron, etc.). Escalate unresolved issues to 2nd/3rd line support teams as necessary. Document issues and resolutions clearly within the ITSM system. Assist with More ❯
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