13 of 13 Monzo Jobs in the UK excluding London

customer service, we have a long history of creating magical moments for our customers! We're not about selling products - we want to solve problems and change lives through Monzo ️ Monzo is the seventh biggest bank in the UK with a mission to Make Money Work for Everyone. In the last few years we've built a banking … app with very high daily engagement and an NPS that's well above the norm. 12 million UK adults have a Monzo account already and more than 600,000 small businesses. Today, Monzo Business makes the life of small business customers easier with everyday business banking essentials, time-saving tools, and our signature money management features About Payments … The Payments Collective helps to make Monzo's global ambitions a reality, enabling revenue and customer growth with a resilient, self-serve banking platform and drives all of the payments in Monzo - whether customer pay by card, bank transfer, in the UK or abroad. The Payments Collective works hand-in-glove with our Retail and Business Banking Collectives More ❯

as smoothly as possible. This is a fast-paced and high impact role! You'll be working with our Sales and Operations teams alongside Senior Operations Director Mirella (ex Monzo) and Commercial Director Jorge (ex Google). What you will do: Progress all agreed property sales through to completion, whilst delivering excellent customer service. Guide clients through each step More ❯

customer service, we have a long history of creating magical moments for our customers! We're not about selling products - we want to solve problems and change lives through Monzo ️ At Monzo, our Offensive Security team is an integral part of our wider Security Collective, a passionate group dedicated to enhancing Monzo's security posture and ensuring … an attacker Not ticking every box? That's totally okay! Studies show that women and people of colour might hesitate to apply unless they meet every single requirement. At Monzo, we're dedicated to creating a diverse and welcoming team. If you're passionate about this role and keen to learn and grow with us, we encourage you to … everyone Diversity and inclusion are a priority for us and we're making sure we have lots of support for all of our people to grow at Monzo. At Monzo, we're embracing diversity by fostering an inclusive environment for all people to do the best work of their lives with us. This is integral to our mission of More ❯

customer service, we have a long history of creating magical moments for our customers! We're not about selling products - we want to solve problems and change lives through Monzo ️ London/Cardiff/UK Remote circa £100k + Stock Options + Benefits Hear from the team We're looking for a Product Legal Counsel to join our team … at Monzo, at Senior Legal Counsel level, to help us build one of the best, most innovative banks in the world. You will report to Monzo's Director of Product Legal and work within a team of product lawyers to give first rate legal advice and support to Monzo's Product Collective, including areas like borrowing, personal … and business banking. In this role, you'll work closely with Monzo's product collectives to build and deliver banking products, and support the team in making money work for everyone. You'll work at all levels in the organisation and with a wide-range of stakeholders from Product Managers and Designers, to Operations professionals and Software Engineers, and More ❯

customer service, we have a long history of creating magical moments for our customers! We're not about selling products - we want to solve problems and change lives through Monzo ️ We're here to make money work for everyone and we're doing things differently. For too long, banking has been obtuse, complex and opaque. We want to change … the wider team. Taking an active role in our Design Leadership team, alongside our Chief Design Officer, Research Director, Design Directors, and Senior Design Managers. Continually educating everyone at Monzo, including senior stakeholders, on what research can and can't be used for. You should apply if: You have experience working as a User Researcher in a high growth … the most exciting outcomes (not the fanciest outputs) You care about the quality of the product that sits in our users' hands, and the overall experience they have with Monzo You've worked collaboratively with other disciplines like Data, Product and Design You're an experienced coach, mentor and leader of seasoned User Researchers with at least 5 years More ❯

customer service, we have a long history of creating magical moments for our customers! We're not about selling products - we want to solve problems and change lives through Monzo ️ We're looking for a Senior Marketing Data Scientist excited to help build the bank of the future. You'll have the opportunity to super charge our marketing strategy … in 2025 and help us to build a bank that customers truly love. At Monzo, we're building a bank that is fair, transparent and a delight to use. We're growing extremely fast and have over 11 million customers in the UK. We've built a product that people love and more than 80% of our growth comes … from word of mouth and referrals. Enable Monzo to Make Better Decisions, Faster We have a strong culture of data-driven decision making across the whole company. And we're great believers in powerful, real-time analytics and empowerment of the wider business. All our data lives in one place and is super easy to use. 90% of day More ❯

customer service, we have a long history of creating magical moments for our customers! We're not about selling products - we want to solve problems and change lives through Monzo ️ We're looking for a Senior Marketing Data Scientist excited to help build the bank of the future. You'll have the opportunity to super charge our marketing strategy … in 2025 and help us to build a bank that customers truly love. At Monzo, we're building a bank that is fair, transparent and a delight to use. We're growing extremely fast and have over 11 million customers in the UK. We've built a product that people love and more than 80% of our growth comes … from word of mouth and referrals. Enable Monzo to Make Better Decisions, Faster We have a strong culture of data-driven decision making across the whole company. And we're great believers in powerful, real-time analytics and empowerment of the wider business. All our data lives in one place and is super easy to use. 90% of day More ❯

customer service, we have a long history of creating magical moments for our customers! We're not about selling products - we want to solve problems and change lives through Monzo ️ London or Remote (UK) Base salary for this role is £110,500 - £145,000 (depending on experience) + stock options + Benefits Engineering Management at Monzo: Engineering Managers … at Monzo are part of cross-functional, autonomous teams and groups. Our teams are mission driven, and typically include Product Managers, backend, web and mobile engineers as well as data scientists, designers and subject matter experts relevant to that mission. Teams are organised into groups, and then collectives - we aim to keep our line management structure as shallow as … possible, and for teams to directly own decision making relevant to their work. The Engineering Manager role at Monzo is split into three pillars - people, product, and technical leadership. Engineering Managers are accountable for the technical and delivery outcomes for their area - that means supporting and developing best in class engineering talent, as well as creating an inclusive team More ❯

customer service, we have a long history of creating magical moments for our customers! We're not about selling products - we want to solve problems and change lives through Monzo ️ London or Remote (UK) Base salary for this role is £110,500 - £145,000 (depending on experience) + stock options + Benefits Engineering Management at Monzo: Engineering Managers … at Monzo are part of cross-functional, autonomous teams and groups. Our teams are mission driven, and typically include Product Managers, backend, web and mobile engineers as well as data scientists, designers and subject matter experts relevant to that mission. Teams are organised into groups, and then collectives - we aim to keep our line management structure as shallow as … possible, and for teams to directly own decision making relevant to their work. The Engineering Manager role at Monzo is split into three pillars - people, product, and technical leadership. Engineering Managers are accountable for the technical and delivery outcomes for their area - that means supporting and developing best in class engineering talent, as well as creating an inclusive team More ❯

customer service, we have a long history of creating magical moments for our customers! We're not about selling products - we want to solve problems and change lives through Monzo ️ The 1st line Risk & Control Discipline aligns to business areas ("Collectives") across all of Monzo. Teams across the first line in Monzo seek our guidance on how to … Legal. You will be critical in leading risk business partnering with these teams to foster a risk-based decision making culture, provide guidance on regulatory compliance in conjunction with Monzo's second line of defence and advise on correct governance paths. You'll also make sure area key risk indicators are well-defined and understood, monthly MI and reporting … to identify gaps and act on them quickly You're experienced with managing multiple deadlines through to completion You have excellent attention to detail You're excited about helping Monzo scale in a compliant, thoughtful and controlled We're keen to hire this role, and are particularly interested in people who are immediately available or have a shorter notice More ❯

customer service, we have a long history of creating magical moments for our customers! We're not about selling products - we want to solve problems and change lives through Monzo ️ About us: We're on a mission to make money work for everyone. We're waving goodbye to the complicated and confusing ways of traditional banking. With our hot … customer service, we have a long history of creating magical moments for our customers! We're not about selling products - we want to solve problems and change lives through Monzo ️ Our Borrowing (lending) business is growing rapidly across both existing products and the planned launch of new initiatives. We aim to create a genuine feel-good factor when it … high quality analysis and ensure we have the right credit capabilities, infrastructure and talent in place to scale safely You should apply if: What we're doing here at Monzo excites you! You have extensive experience in unsecured lending, ideally credit cards You have a deep understanding of lending economics and have experience developing and deploying underwriting strategies and More ❯

customer service, we have a long history of creating magical moments for our customers! We're not about selling products - we want to solve problems and change lives through Monzo ️ We're looking for an Investigation Manager to join Monzo's Financial Crime Operations (Ops) Special Investigations team. You will manage approximately 4 investigators focused on investigating insiders. … everyone Diversity and inclusion are a priority for us and we're making sure we have lots of support for all of our people to grow at Monzo. At Monzo, we're embracing diversity by fostering an inclusive environment for all people to do the best work of their lives with us. This is integral to our mission of … her/hers). If you'd like to, please spell out your name how it's pronounced so we know how to say it. What do you think Monzo's biggest insider threat is, and how is it different from other companies? Describe a time you faced a challenging investigation, where the "right" path wasn't clear. How More ❯

customer service, we have a long history of creating magical moments for our customers! We're not about selling products - we want to solve problems and change lives through Monzo Hear from our team about what it's like working at Monzo • London/UK Remote £140,000 - £165,000 + Share Options Benefits Technology About Customer Operations … at Monzo: The Customer Operations team provides tech-led and human support experiences for now over 10 million customers. We don't just solve customer problems - we aim to improve customer satisfaction and product engagement by providing effortless, fast, and empathetic support. Our Operations tech team has three focus areas: Creating in-app experiences that enable customers to solve … their own problems . As well as building customer experiences ourselves, we help all product teams at Monzo build better products by developing a system of reusable components that other teams can use. Tooling that enables our 3,500 customer support agents to give the best possible support for customers and automating away things that distract from that. Workforce More ❯