NEC Jobs in Chippenham

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Service Desk Team Leader (24x7)

Chippenham, England, United Kingdom
NEC Software Solutions
Service and Technology (CST) division and reporting to the Service Delivery Manager – Service Desk, the successful candidate will be responsible for delivering IT Service Desk and Incident Management to NEC and our customers. The role will have direct line management responsibility as well as functional management responsibility for a wider team based in Hartlepool, Chippenham and India. The role … and is hybrid office based in either Chippenham Travelling may be required as part of the role as there is a need to attend customer locations and other NEC offices. Responsibilities Delivery within NEC for; Incident Management excluding Major Incident Management Service Desk function The ability to lead a cohesive team split across multiple geographic locations and to … be eligible for NPPVL3 + SC Desirable Qualifications and Skills ITIL v4 Foundation ITIL v4 Intermediate Qualification Additional Information We are proud of the benefits we offer employees of NEC Software Solutions Private Medical Cover funded by NEC for Employees (with the option to add family members at an additional cost) 25 days paid holiday with the option More ❯
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