1 of 1 NHS Jobs in Torpoint

Following up any financial queries, including liaising with suppliers and patients Preparation and submission of claims for services, maximising income Overseeing processes for income claim and collection for non-NHS services, e.g. medicals Patient Services: Deal with complaints in absence of Reception Manager/Deputy and Practice Manager in accordance with practice complaints procedure, evaluate suggestions and escalating to GP … knowledge of managing system users on clinical system Have a working knowledge of IT systems in the building and be able to trouble shoot issues as they arise, including NHS smart cards Have the ability to book additional appointments and changing clinical system as necessary Other tasks: Trouble shoot any operational matters and escalate any unresolvable issues to Practice Manager … Ability to manage difficult situations and build relationships Ability to define problems and identify solutions Numeracy and accuracy Excellent keyboard and computer skills Desirable Desirable Criteria: Awareness of current NHS policies Qualities and Attributes Essential Essential Criteria: An understanding, acceptance and adherence to the need for strict confidentiality Ability to use own judgement, resourcefulness and common sense Ability to work More ❯