1 of 1 NOC Engineer Jobs in the East of England

Operations Centre We are currently seeking a Senior Network Engineer to join our team. In this role, you will serve as a 3rd line resource within the NOC, responsible for providing technical direction, troubleshooting, and leadership to enhance the customer experience for both CAE's internal and external clients. This will be achieved by: Support - The NOC Senior Engineer will play a key role in the Problem Management process whilst also being available as an escalation point for CAE's Senior NOC team where required for technical and Major Incident escalation. Managed Service Delivery - Identifying and implementing opportunities for Continual Service Improvement for key services through effective Problem Management and NOC best … practise activities. Reviewing documentation and working with other teams to ensure customer satisfaction. Training and Skills enablement -A focal point for development across the NOC, pushing new skills and services into the team while acting as mentor using personal development, pushing the team to deliver the strategic requirements of the business. As a NOC Senior engineer More ❯