1 of 1 NOC Manager Jobs in Edinburgh

for the Network Operations Center Manager role at Abacus Group Get AI-powered advice on this job and more exclusive features. As NOC Manager, you will be responsible for overseeing the 24x7 operation of our globally diverse Network Operations Centre, ensuring the stability, security, performance … and availability of our managed service platform along with internal IT infrastructure. You will closely work with the team of NOC Analysts by serving as a point of escalation and ensuring adherence to SOPs, SLAs, and KPIs with a view to continuous improvement of existing processes. Additionally, collaborating with … monitoring and management processes. Responsibilities: (including, but not limited to, the following): Responsible for managing the day-to-day performance and accountability for the NOC team through building and developing a scalable, strong team of analysts reliably owning the event management processes. Own the incident escalation process, ensuring timely More ❯