1 of 1 NetIQ Identity Manager Jobs in the South East

into the OpenText Technical Support organization. You will add value for your assigned Premium Support clients by gaining first-hand knowledge of their NetIQ IAM environment(s), configuration and support requirements. This familiarity will accelerate response times and resolution times for support incidents.What the role offersBe the single … point of contact for NetIQ IAM technical support cases logged by your assigned Premium Support clients,Develop an in-depth understanding of your clients’ NetIQ IAM environment and configuration to resolve their support cases more efficiently,Develop a strong working relationship with the client's technical ...