1 of 1 Network Analyst Jobs in Nottinghamshire

Life on the team If youve set your heart on a career in IT Networking, join Computacenter as a 2nd Line Network Analyst and youll find everything in place to help you realise your ambitions. Were Europes leading independent provider of IT infrastructure services, known for being open, upfront, and straightforward. Youll always know whats expected of you … cutting-edge tools, work with leading organisations, and be part of a team that values collaboration and innovation. Youll be part of a collaborative team providing proactive and reactive network management. From resolving incidents and performing root cause analysis to managing change requests and supporting compliance, youll play a key role in keeping our customers environments running smoothly. What … youll do Manage and resolve network incidents and service calls to meet SLA targets Increase First Time Fix rates and reduce escalations Monitor call queues and follow up with specialist teams Support technical escalations and assist team members Ensure accurate documentation and incident records Participate in team meetings and contribute to service improvements Use monitoring tools to track and More ❯