2nd Line IT Service Desk Engineer
Bolton, England, United Kingdom
Hybrid / WFH Options
Hybrid / WFH Options
Outcomes First Group
ensure smooth operation. Support networking equipment such as routers and switches. REQUIRMENTS Technical skills : Experience with server environments (Windows) (essential) Knowledge of user account management and permissions (Active Directory/Microsoft 365/Azure) (essential) Experience with cloud-based solutions (Microsoft 365) (essential) Understanding of Jamf and/or … of IT security and compliance (essential) Experience in troubleshooting and supporting hardware and software for various devices (essential) Understanding of virtualization (preferred) Understanding of network technologies (Cisco Meraki, Smoothwall, LAN/WAN) (preferred) Knowledge of network management tools (preferred) Experience with VOIP/Telephony solutions (Uboss) (preferred More ❯
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