2nd Line Engineer
Newcastle Upon Tyne, Tyne and Wear, North East, United Kingdom
In Technology Group Limited
troubleshooting complex technical problems while maintaining excellent customer service standards. Key Responsibilities Technical Support: Provide 2nd line support to clients, troubleshooting hardware, software, and network issues. Incident Management: Resolve escalated incidents efficiently, ensuring minimal disruption to business operations. Systems Administration: Manage and maintain Windows Server environments, Active Directory … and Microsoft 365. Network Management: Monitor and troubleshoot network infrastructure, including routers, switches, and firewalls. User Support: Assist end-users with technical queries, offering remote and on-site support as needed. Key Skills & Experience Minimum of 2 years' experience in a 2nd Line Engineer or similar IT More ❯
Employment Type: Permanent
Salary: £35,000
Posted: