troubleshooting complex technical problems while maintaining excellent customer service standards. Key Responsibilities Technical Support: Provide 2nd line support to clients, troubleshooting hardware, software, and network issues. Incident Management: Resolve escalated incidents efficiently, ensuring minimal disruption to business operations. Systems Administration: Manage and maintain Windows Server environments, Active Directory … and Microsoft 365. NetworkManagement: Monitor and troubleshoot network infrastructure, including routers, switches, and firewalls. User Support: Assist end-users with technical queries, offering remote and on-site support as needed. Key Skills & Experience Minimum of 2 years' experience in a 2nd Line Engineer or similar IT More ❯
Middlesbrough, North Yorkshire, North East, United Kingdom
In Technology Group Limited
troubleshooting complex technical problems while maintaining excellent customer service standards. Key Responsibilities Technical Support: Provide 2nd line support to clients, troubleshooting hardware, software, and network issues. Incident Management: Resolve escalated incidents efficiently, ensuring minimal disruption to business operations. Systems Administration: Manage and maintain Windows Server environments, Active Directory … and Microsoft 365. NetworkManagement: Monitor and troubleshoot network infrastructure, including routers, switches, and firewalls. User Support: Assist end-users with technical queries, offering remote and on-site support as needed. Key Skills & Experience Minimum of 2 years' experience in a 2nd Line Engineer or similar IT More ❯
to decarbonise the planet for generations to come. About the role Working with and assisting Process Control Engineers, you’ll be responsible for the management of the Operational Technology (OT) networks and infrastructure at Drax Power Station. You’ll be a subject matter expert, accountable for technical excellence and … secure and complying with the latest NIS regulation requirements. You’ll also ensure that all current and future projects correctly comply with the OT network requirements as well as being secure by design. Who we’re looking for The ideal candidate will demonstrate the below: - Proven experience of network design, implementation and maintenance - Demonstrable experience in networkmanagement, configuring managed switches and firewalls - Proven experience in Active Directory, Domains and Trusts - Experience of virtual servers and their management and maintenance - Understanding of different demands associated with the use of IT technology in an OT environment More ❯
to decarbonise the planet for generations to come. About the role Working with and assisting Process Control Engineers, you’ll be responsible for the management of the Operational Technology (OT) networks and infrastructure at Drax Power Station. You’ll be a subject matter expert, accountable for technical excellence and … secure and complying with the latest NIS regulation requirements. You’ll also ensure that all current and future projects correctly comply with the OT network requirements as well as being secure by design. Who we’re looking for The ideal candidate will demonstrate the below: - Proven experience of network design, implementation and maintenance - Demonstrable experience in networkmanagement, configuring managed switches and firewalls - Proven experience in Active Directory, Domains and Trusts - Experience of virtual servers and their management and maintenance - Understanding of different demands associated with the use of IT technology in an OT environment More ❯
to decarbonise the planet for generations to come. About the role Working with and assisting Process Control Engineers, you’ll be responsible for the management of the Operational Technology (OT) networks and infrastructure at Drax Power Station. You’ll be a subject matter expert, accountable for technical excellence and … secure and complying with the latest NIS regulation requirements. You’ll also ensure that all current and future projects correctly comply with the OT network requirements as well as being secure by design. Who we’re looking for The ideal candidate will demonstrate the below: - Proven experience of network design, implementation and maintenance - Demonstrable experience in networkmanagement, configuring managed switches and firewalls - Proven experience in Active Directory, Domains and Trusts - Experience of virtual servers and their management and maintenance - Understanding of different demands associated with the use of IT technology in an OT environment More ❯
to decarbonise the planet for generations to come. About the role Working with and assisting Process Control Engineers, you’ll be responsible for the management of the Operational Technology (OT) networks and infrastructure at Drax Power Station. You’ll be a subject matter expert, accountable for technical excellence and … secure and complying with the latest NIS regulation requirements. You’ll also ensure that all current and future projects correctly comply with the OT network requirements as well as being secure by design. Who we’re looking for The ideal candidate will demonstrate the below: - Proven experience of network design, implementation and maintenance - Demonstrable experience in networkmanagement, configuring managed switches and firewalls - Proven experience in Active Directory, Domains and Trusts - Experience of virtual servers and their management and maintenance - Understanding of different demands associated with the use of IT technology in an OT environment More ❯