Technical Network Analyst
Stoke-On-Trent, England, United Kingdom
Xpertise Recruitment
Technical Network Analyst Stoke (2-3 days a week in the office) 35-45k To ensure the continuity of services by providing the support, guidance and technical expertise necessary to resolve 2nd & 3rd line tickets and the deployment of robust, flexible technical solutions in accordance with solution designs. … for the Cloud Technology environments, liaise with relevant 3rd parties and develop \ enhance tools, solutions, and processes in line with best practise Technical Analyst – Network To act as the “product owner” For On premise and Cloud network environments, liaise with relevant 3rd parties and develop \ enhance tools, solutions … line with best practice General To respond to all incidents in a timely fashion operating within service level agreements, ensuring adherence to all Service Management processes To ensure that all end user incidents are clearly logged in the incident reporting tool, capturing resolution details as appropriate To search documentation more »
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