Network Operations Center Manager
- Hiring Organisation
- Capita
- Location
- Belfast, Northern Ireland, United Kingdom
Join Capita as a NOC Shift Lead , where you’ll manage and guide a shift team to ensure seamless network operations and incident resolution. This is a shift-based role, including night shifts , working onsite at our Belfast office. Key Responsibilities: Oversee shift performance and allocate tasks. … escalation point for major incidents. Monitor network performance and ensure SLA compliance. Drive process improvements and team development. What We’re Looking For: Proven experience leading technical service teams. Strong communication and problem-solving skills. ITIL knowledge and ability to manage escalations. Eligible for Security Clearance (SC minimum). ...