2 Network Monitoring Jobs in Milton Keynes

shift allowance and excellent benefits. As Service Desk Operator, you will be working for a global organisation, assisting with the roll out of network equipment across various customer sites in the UK and Europe. The role primarily involves the receipt of incident notifications from customers or network monitoring … customers with regards to specific incidents and manage a trouble ticket through to resolution Technical 2nd and 3rd line troubleshooting and resolving remote site network issues Ensure Customer Service Level Agreements are met or exceeded Respond to customer enquiries in a timely and efficient manner Ensure engineers are despatched … this role we are looking for: Field service or technical service desk experience is essential Highly IT literate and with a technical understanding Basic Network or Cisco knowledge would be a huge advantage A natural problem solver and a strong communicator Hours/Shifts 24 hour/seven day more »

Brands is an international, multi-brand franchisor focused on building market-leading businesses primarily via a franchise model. The Group currently has a combined network of over 625 franchisees across seven brands in the UK, North America and Europe. We own several market-leading brands with established trading histories … wide support and problem management Implementing and testing disaster recovery plans Assisting and upskilling more junior members of the team Patch and security management Network monitoring and administration Assisting with IT project work Change management Ensuring the smooth running of the IT function group wide What IT experience more »