The Senior NetworkEngineer is responsible for resolving highly complex network faults and acting as a final point of escalation for 1st, 2nd, and 3rd Line teams. This role involves identifying and resolving complex network issues, delivering service requests, and performing network upgrades. Job Description … Responsibilities Ensure all escalated and Major Incidents are resolved within the Senior operations team or managed in conjunction with Technology partners. Maintain an in-depth understanding of all customer networks. Identify and manage escalated faults with 3rd party suppliers for major incidents. Design and implement changes to existing customer … networks to improve performance. Complete LLD reviews of new customers/projects as part of the operational acceptance process. Prioritize network improvement changes according to risk. Review and approve network changes to be presented to CAB. Collaborate with the Platform Engineering team to enhance network performance and More ❯
The Senior NetworkEngineer is responsible for resolving highly complex network faults and acting as a final point of escalation for 1st, 2nd, and 3rd Line teams. This role involves identifying and resolving complex network issues, delivering service requests, and performing network upgrades. Job Description … Responsibilities Ensure all escalated and Major Incidents are resolved within the Senior operations team or managed in conjunction with Technology partners. Maintain an in-depth understanding of all customer networks. Identify and manage escalated faults with 3rd party suppliers for major incidents. Design and implement changes to existing customer … networks to improve performance. Complete LLD reviews of new customers/projects as part of the operational acceptance process. Prioritize network improvement changes according to risk. Review and approve network changes to be presented to CAB. Collaborate with the Platform Engineering team to enhance network performance and More ❯
The Senior NetworkEngineer is responsible for resolving highly complex network faults, as well acting as a final point of escalation for 1st, 2nd and 3rd Line teams. This role involves identifying and resolving complex network issues, delivering service requests performing network upgrades. Responsibilities Ensure … all escalated and Major Incidents are resolved within the Senior operations team or managed in conjunction with Technology partners. Maintain in-depth understanding of all customer networks. Identify and manage any escalated faults with 3rd party suppliers for major incidents Identify design and implement changes to existing customer networks … to improve performance of their services. Complete LLD reviews of new customers/projects as part of the operational acceptance process Prioritise network improvement changes according to risk Technical reviewer and approver for network changes to be presented to CAB Work closely with the Platform Engineering team to More ❯
smart hands and optical equipment manufacturers to resolve issues and restore service. Work with ISP/vendors on fixing any issues related to the network, such as RMA process and fiber repair. Knowledgeable on performing and reading the analysis/outcome of the OTDR testing. Monitor Optical Long Haul … drive continuous improvements. Document and follow RMA processes and procedures for all relevant vendors. Work cross-functionally and cross-regionally with other optical and network operational support teams. Some weekend work may be required. Required Qualifications/Skills: Bachelor’s degree (B.S/B.A) from four-college or university … cons Knowledge on DWDM device, its component and familiar with the CLI command. Knowledge of Dark fiber testing and light level testing. Knowledge of Network and Networking protocols. #J-18808-Ljbffr More ❯
