Senior Network Support Engineer Managed Services Derby
Derby, Derbyshire, United Kingdom
Hybrid / WFH Options
Hybrid / WFH Options
risual Limited
your career or looking to progress as an industry professional, Node4 has a place for you. About the role As a 2nd Line Senior Network Support Engineer, you'll be at the forefront of our support function managing critical incidents, performing deep technical troubleshooting, and supporting strategic improvements in … call rota, ensuring consistent support for high-priority issues outside of standard hours. Key Responsibilities Act as a senior escalation point for 2nd line network incidents and service requests. Provide advanced troubleshooting for routers, switches, firewalls, and VPNs. Configure, maintain, and optimise hardware from Cisco, Juniper, and Fortinet. Lead … or support the delivery of network upgrades, migrations, and integration projects. Guide and mentor 1st/2nd line engineers, sharing knowledge and promoting best practices. Support firewall rule management, network segmentation, and security policy enforcement. Participate in the on-call support rota (additional allowance provided). Maintain More ❯
Employment Type: Permanent
Salary: GBP Annual
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