2 of 2 Network Specialist Jobs in the Midlands

You will need to login before you can apply for a job. View more categories View less categories Sector Media and Publishing ,Technology Role Specialist Contract Type Permanent Hours Full Time Are you looking for a career where you can make a real impact? As a Network Experience … Specialist , you'll play a vital role in keeping our network running smoothly, ensuring millions of customers stay connected with a reliable, high-quality service. This isn't a desk job-you'll be out and about, representing Virgin Media O2 , making a difference in local communities. You … ll be the friendly face of our brand, working hands-on to maintain and improve our award-winning network while enjoying the flexibility of a role that takes you beyond the office. At Virgin Media O2 , we know that diverse teams drive innovation and success . Whether you're More ❯

performing team doing complex and critical work. Help build and keep the nation's critical infrastructure connected and protected 24/7. The NOC (Network Operations Centre) Technician will be required to work to provide administrational support to the NOC engineering team, to assist in ensuring that all incidents …/7 365 day shift rota. What you’ll do: Handle incoming phone call and email traffic and respond in line with KPIs. Create network incident tickets arising from customer reports. Action Service Requests Allocate/despatch tickets to technical support and field engineering groups, and other service providers. … and comprehensive updates. Organise traffic management, including coordinating traffic management provider, regional control team, and field resource. Liaise with customers to provide updates on network incidents. Liaise with utility companies where power loss is causing a network issue. Who you are: You will have previous experience supporting Enterprise More ❯