5 of 5 Network Support Engineer Jobs in the UK excluding London

Senior Network Support EngineerAs a Senior Network Support Engineer, you are responsible for providing advanced 3rd line network support, technical escalation, and engineering capability across customer environments within the managed services estate.Operating within a structured Network Operations environment, you will take ownership … complex network incidents, problems, and high-impact service requests, ensuring they are resolved to a high technical and operational standard.This role is focused on network stability, technical leadership, and continuous service improvement, acting as a key escalation point for 1st and 2nd Line teams. You will support ...

First Line Network Support Engineer is responsible for providing initial technical support and troubleshooting for network-related issues. They act as the first point of contact for customers or internal teams experiencing network problems, diagnosing and resolving issues where possible, or escalating more complex … problems to higher-level engineers. Position Title: First Line Network Support Engineer Key Responsibilities: Provide first-line technical support for network-related issues via phone, email, or chat. Troubleshoot and diagnose common network problems (e.g., connectivity issues, slow performance, device configuration). Assist with ...

Network Support Engineer Scotland-Scotland/Hybrid Schedule: 4 Day week Rotating shift (includes nights/weekends) Salary Up to £65,000 As a Security Services Engineer, youll gain hands-on experience protecting live production environments from DDoS attacks and other network threats you will … when the pressure is highest. The Role: Triage and resolve security incidents and customer tickets in a live production environment (1st/2nd line support). Monitor, analyse, and investigate network traffic and emerging threats, including active DDoS activity. Support customer maintenance, upgrades, and technical communications. Contribute ...

outcomeEngaged – We operate as one, building strong relationships4 More –We always go further for our people, customers and partnersAbout the roleProvides reactive network support, focused on incident resolution and service restoration across customer environments.Operates in a fast‐paced, SLA‐driven environment, taking ownership of incidents from diagnosis through … consistent, high‐quality technical outcomes.Contributes to stable, reliable service by resolving incidents effectively and maintaining high standards of ticket quality and communication.ResponsibilitiesDiagnose and resolve network incidents and service requests, ensuring timely restoration of service.Take ownership of incidents, maintaining clear updates, high‐quality communication, and accurate documentation.Manage tickets in line ...

building strong relationships4 More –We always go further for our people, customers and partnersAbout the roleActs as the senior technical authority within the reactive support function, leading resolution of complex and high‐priority incidents.Takes ownership of major incidents and escalations, supporting effective service restoration and minimal customer impact.Provides technical … leadership across the team, improving quality, consistency, and capability.Works closely with the Team Leader to support service outcomes, reduce repeat incidents, and improve technical standards.ResponsibilitiesOwn and resolve complex and business‐critical incidents, acting as technical escalation point for engineers.Provide technical leadership during major incidents, supporting coordinated and effective recovery.Drive ...