Job Description Infrastructure NetworkSupport Analyst We are looking for an experienced Network and Infrastructure Support Analyst with at least 5 to 7 years solid hands-on expertise. Must be able to technically as well as manage all the day to day tasks as part of More ❯
1st Line Technical Support Specialist required for an Electronics solutions provider (electronic components, embedded solutions, displays, printers, fans, etc) based in the Reading area (Theale). The company focuses on the following: Broadband Technologies Delivering solutions for Fiber, DSL, and the growing demand for Mobile Broadband connectivity. (Brands: Zyxel … Security Solutions Offering a range of Firewalls, VPNs, and cloud-based security services to protect networks and data. (Brands: Zyxel) We are seeking a Support Specialist with a passion for technology, strong problem-solving skills, and a commitment to excellent customer service. In this role within our technical team … you will be responsible for 1st Line Technical Support, RMA triage, and case management using a trouble-ticketing system. The hands-on experience and specialist product knowledge gained will provide a pathway for career advancement. 1st Line Technical Support Specialist Job Overview 1st Line Technical Support: Assist More ❯
Network Infrastructure Support Engineer The role of the IT Infrastructure Engineer is to manage day-to-day activities to develop, deliver, and support the infrastructure and upgrades needed to deliver this programme. You will be part of the 10-person UK ICT team but be assigned to … the programme on a full-time basis. Responsibilities Provide technical and project management support Define, manage, track, and proactively deliver technical solutions to achieve project goals Implement technical changes and solutions into the company's environments Ensure all solutions are in line with company policies and standards Act as … interface between the project and BAU support team Fully document all solutions and activities Reporting You will report to the Head of Global Infrastructure and the European IT Director. Skills and Qualifications Excellent communication skills, including written and verbal Understanding of ITIL and Prince 2 practices Must have an More ❯
