IT Operations Team Leader
Stoke-on-Trent, Staffordshire, United Kingdom
Confidential
advocating for positive changes that enhance efficiency, reliability, and overall service excellence. Ability to adapt as the technology landscape evolves rapidly and adjust to new tools, processes, and challenges. Experience managing incidents, monitoring system health and maintaining service levels. Experience in preparing your team for any scenario such as … and inspiring staff by providing effective coaching and feedback. Gaining an in-depth understanding of the production monitoring estate and associated technologies including Nimsoft, New Relic, Grafana, Kabana, and Splunk. Driving and supporting automation initiatives across the team and operations engineering. Seeking opportunities to automate manual tasks, reduce more »
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