London, South East, England, United Kingdom Hybrid/Remote Options
FPSG Connect
Digital Employee Experience (DEX) Consultant - Nexthink Location: UK (Hybrid options) Contract: please note the IR35 determination is still under debate Duration: 6 Months with high likelihood of extension Day Rate: TBC Role Overview: We are seeking a skilled Digital Employee Experience Consultant with hands-on expertise in Nexthink platform administration and consulting . In this role, you will … leverage Nexthink's analytics, automation, and remediation capabilities to optimize IT services, improve employee experience, and provide actionable insights into endpoint health and user satisfaction. As a successful DEX consultant responsibilities will include: Consulting & Strategic Guidance Advise Customer & Partner leadership on leveraging Nexthink insights for endpoint modernization and service optimization. Train and Cach teams on Nexthink investigations … and visualizations. Nexthink Administration Configure and manage Nexthink components (Collector, Engine, Portal, Remote Actions, Campaigns). Integrate Nexthink with ITSM platforms (e.g., ServiceNow) and directory services (e.g., Active Directory). Perform upgrades, patching, and health checks. Digital Experience Monitoring & Analytics Build dashboards and investigations for endpoint performance and user experience. Define KPIs and alert thresholds for compliance More ❯
London, South East, England, United Kingdom Hybrid/Remote Options
FPSG Connect
End User Computing - Digital Experience (DEX) Consultant - Nexthink Location: UK (Hybrid options) Contract: please note the IR35 determination is still under debate Duration: 6 Months with high likelihood of extension Day Rate: TBC Role Overview: We are seeking a skilled EUC/DEX Consultant with hands-on expertise in Nexthink platform administration and consulting . In this role … you will leverage Nexthink's analytics, automation, and remediation capabilities to optimize IT services, improve employee experience, and provide actionable insights into endpoint health and user satisfaction. As a successful EUC/DEX consultant responsibilities will include: Consulting & Strategic Guidance Advise Customer & Partner leadership on leveraging Nexthink insights for endpoint modernization and service optimization. Train and Cach teams … on Nexthink investigations and visualizations. Nexthink Administration Configure and manage Nexthink components (Collector, Engine, Portal, Remote Actions, Campaigns). Integrate Nexthink with ITSM platforms (e.g., ServiceNow) and directory services (e.g., Active Directory). Perform upgrades, patching, and health checks. Digital Experience Monitoring & Analytics Build dashboards and investigations for endpoint performance and user experience. Define KPIs and More ❯
DEM expertise where needed. What you'll need Current SC Clearance (essential) or clearable Strong background in Service Delivery and data analytics. Experience with end-user analytics tools (e.g., Nexthink, Systrack, ControlUp, Aternity, 1E, Ivanti, Workelevate, Liquidware). Proven ability to interpret data and drive customer-centric improvements. Excellent communication, presentation, and stakeholder management skills. Experience managing improvement initiatives More ❯