Switch Application & Scripting Expert
Chesham Bois, Buckinghamshire, United Kingdom
FOBA
to our positions. Reporting to the Customer Support Team lead, the Switch Application & Scripting Expert is responsible for offering advanced Enfocus Switch support and Node.JS scripting analysis for customers and partners worldwide, while also coordinating pre-release activities. The role is remote and this person can be located anywhere in … issues to pinpoint cause of origin, and work as a bridge between Support & R&D to streamline the resolution process. Debug customer & app creator Node.JS script with the solution architects & R&D to propose best practices & fixes. Define training needs for internal teams (R&D & aftercare). Provide advanced application … Maintain service documentation (Knowledge Base). Assist worldwide Service with escalations. The essential requirements of the job include: Expert Knowledge of Switch & Enfocus products. Node.JS Scripting knowledge is a must. Experience in training, support, QA or solution integrations. Good analytical thinking and advanced troubleshooting skills. Process & operations knowledge in the More ❯
Employment Type: Permanent
Salary: GBP Annual
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