1 of 1 Observability Jobs in Braintree

dispute representment solutions and fraud tooling. Provide ongoing support to the Risk Operations and Dispute Operations teams for risk rule tuning and monitoring. Enable Subscription Success: Design alerting/observability for internal retry logic and applicable vendors, focusing on key metrics like authorization and recovery rates. Act as First Responder (On-Call): Participate in the TAM on-call rotation, responding … while documenting post-mortems and recommendations. Build for Reliability & Continuity: Document fallback scenarios and potential vendor replacements. Track SLAs, vendor performance, and incidents to support business continuity planning. Champion Observability and AI Adoption: Deploy AI-based anomaly detection and observability tooling. Leverage AI tools like Cursor to interrogate code repositories and surface root causes faster. Collaborate Across Teams and Vendors … partners to escalate, triage, and resolve complex technical issues. Who we're looking for: Proficiency with SQL, Python, and/or other analytics tools to support data-driven troubleshooting, observability, and reporting. Hands-on experience working with or supporting payments orchestration across multiple processors (e.g., Braintree, Adyen, ). Familiarity with AI tooling for debugging or observability (e.g., Cursor) or experience More ❯