Service Desk Analyst
- Hiring Organisation
- Cripps
- Location
- Royal Tunbridge Wells, England, United Kingdom
with ITIL frameworks (incident, problem, and change management). Technical skills: Copilot AI knowledge and familiarity with integrating AI tools into daily workflows. Microsoft 365, Active Directory, and Intune administration. Microsoft Office suite (Outlook, Word, Excel, Teams). Security & networking tools (e.g., Mimecast, VPN, 2FA). Hardware support ...